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Administrative service corner

Last Updated March 22, 2023

What can be done at the administrative service corner

  • You can get some certificates, such as copies of resident certificate and Seal Registration Certificate, at the administrative service corner.
    （List of certificates that can be obtained）
  • You can get a certificate on Saturday or Sunday. (Not available on public holidays and from December 29 to January 3)

Opening hours, location, Phone number

Opening hours

  • Weekdays (Monday to Friday): From 7:30 to 19:00
  • Saturday and Sunday: From 9:00 to 17:00

Closed on public holidays and from December 29 to January 3. In addition, it may be temporarily closed, so please check the page of the Administrative Service Corner.

Location: Phone number

Location of Administrative Services Corner, Phone number
NameLocation:Phone number
Tsurumi Station West ExitIn front of JR Tsurumi Station West Exit Fuga 1 (Seiyu)045-586-0975
Yokohama StationYokohama Station Minami Passage045-453-2525
Kami-Ooka StationIn front of the bus terminal ticket gate at Kami-Ooka Station045-848-0171
Konandai3rd floor of the Konandai 214 Building near JR Konandai Station045-835-2664
Futamatagawa Station5th floor "Joey Nas Terrace Futamatagawa" Futamatagawa Station on the Sotetsu Line045-366-6615
Shin-Yokohama StationNear the ticket gate at Nissan Stadium in Shin-Yokohama Station045-475-1301
Hiyoshi StationThe back of the commuter pass section at Tokyu Hiyoshi Station045-565-0013
Azamino Station1st floor of "Etomo Azamino" Tokyu Azamino Station045-903-8291
Tozuka2nd floor of Totsuka Ward General Government Building in West Exit, JR Totsuka Station045-862-6641
Higashi-Totsuka StationJR Higashi-Totsuka Station 1F Yokohama East Exit Bus Terminal-mae045-825-4994

Certificates that can be obtained

※You can use all administrative service corners, not just where you live.

How to get a certificate and the conditions of the person who can get it
Type of certificateConditions for those who can be obtained

People who live in Yokohama and their proxy/agent

People with permanent domicile in Yokohama and the proxy/agent

People in Yokohama City and their proxy/agent


Contact information
Contents Contact information
About tax certificate

Tax Division, Chief Tax Department, Finance Bureau (Japanese only)
Telephone: 045-671-2229
Fax: 045-641-2775
Email address: za-zeimu@city.yokohama.jp
Contact information about family register certificates and administrative services corner

Service Section of Civic Affairs Bureau Ward Administration Support Department (* Japanese only)
Telephone: 045-671-2176
Fax: 045-664-5295
Email address: sh-madoguchi@city.yokohama.jp

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Page ID： 325-628-232

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