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Administrative service corner

Last Updated March 22, 2023

What can be done at the Administrative Service Corner

  • At the administrative service corner, you can get some certificates, such as a copy of resident certificate and Seal Registration Certificate.
    （List of certificates that can be obtained）
  • You can get a certificate even on Saturday and Sunday. (No holidays and from December 29 to January 3 are not available.)

Opening hours, location, Phone number

Opening hours

  • Weekdays (from Monday to Friday): 7:30 to 19:00
  • Saturday and Sunday: From 9 o'clock to 5 o'clock

Closed on public holidays and from December 29 to January 3. In addition, there may be temporary closures, so please check the page of the administrative service corner.

Location: Phone number

Location of Administrative Services Corner, Phone number
NameLocationPhone number
Tsurumi Station West ExitWest Exit in front of JR Tsurumi Station045-586-0975
Yokohama StationYokohama Station Minami Passage045-453-2525
Kami-Ooka StationIn front of the bus terminal ticket gate at Kami-Ooka Station Municipal Subway045-848-0171
Konandai3rd floor "Konandai 214 Building" near JR Konandai Station045-835-2664
Futamatagawa Station5th floor "Joey Nas Terrace Futamatagawa" on Sotetsu Line Futamatagawa Station045-366-6615
Shin-Yokohama StationNear the ticket gate on the Nissan Stadium side of Shin-Yokohama Station045-475-1301
Hiyoshi StationTokyu Hiyoshi Station "Commuter Pass Office" back045-565-0013
Azamino Station1st floor of "Etomo Azamino" at Tokyu Azamino Station045-903-8291
Tozuka2nd floor of Totsuka Ward General Government Building, West Exit Totsuka Station045-862-6641
Higashi-Totsuka StationJR Higashi Totsuka Station 1st floor in front of Yokohama East Exit Bus Terminal045-825-4994

Certificates that can be obtained

※You can use all administrative service corners, not just where you live.

How to obtain a certificate and the conditions of the person who can get it
Type of certificateConditions of a person who can take

People living in Yokohama and their proxy/agent

A man with permanent domicile in Yokohama and his proxy/agent

The tax payment is from Yokohama City and its proxy/agent


Contact information
Contents Contact information
About tax certificate

Tax Division, Ministry of Finance (Japanese only)
Phone: 045-671-2229
Fax: 045-641-2775
Email address: za-zeimu@city.yokohama.jp
Inquiries about family register's certificate and administrative service corner

Service Section, Civic Affairs Bureau Ward Administration Support Department (* Japanese only)
Phone: 045-671-2176
Fax: 045-664-5295
Email address: sh-madoguchi@city.yokohama.jp

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Page ID： 325-628-232

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