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Lost items on the municipal subway
Last Updated July 1, 2024
About inquiries about lost items at the municipal subway
We will check the storage status of lost items at each station in a lump.
| Weekdays (9:00 a.m. to 5:00 p.m.) | Yokohama Municipal Subway Inquiry Dial |
|---|---|
Weekdays (times other than the above) |
Please contact the nearest station. |
Fax number |
045-664-2828 |
|---|---|
| Inquiries via the Internet | From page of Yokohama-shi call center, please use inquiry form (outside site) |
| Reception hours | 8:00 a.m. to 9:00 p.m. (Open all year round) |
About delivery
We confirm that you are the person and hand it over. Bring your identity verification documents (health insurance card, driver's license, passport, my number card, etc.) and come to the storage station.
In case of receipt by proxy/agent, please bring a letter of attorney, identification documents of the delegate (copyable) and identification documents of the proxy/agent (not copyable).
Please note that the fare for checking or picking up lost items will be borne by the customer himself.
Inquiries to this page
Transportation Bureau Station Administration Office
Email address: kt-ekimukanri@city.yokohama.lg.jp
Page ID: 234-578-500