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Management Philosophy

Last Updated January 14, 2022

Our determination

We will provide safe, secure, and comfortable transportation services as a foot of citizens, enhance management capabilities and work on sustainable improvements so that customers can be satisfied.

  1. We have a high awareness of safety and give top priority to ensuring safety.
  2. We value the voice of our customers.
  3. I always smile with a smile and greet you.
  4. We shall act fairly and honestly.
  5. We will always clarify issues and challenge them.

Our message

City buses and subways that carry trust with heart


Inquiries to this page

Business Administration Division, Transportation Bureau Management Department

Telephone: 045-671-3169

Telephone: 045-671-3169

Fax: 045-322-3911

Email address: kt-keieikanri@city.yokohama.jp

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Page ID: 936-750-862