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About the grant situation, receipt of my number card (personal number card)

Last update date October 30, 2018

About the grant situation, receipt of my number card (personal number card)

About receipt of my number card, we finished reservation system.
Come to the second fourth on Saturday direct window after October (9:00-12:00).

We are having time from application to shipment of grant notification (postcard about "grant of my number card") in Totsuka Ward by default now for approximately one month.
If grant notification arrives at hand, come to direct Totsuka Ward Family Registry Division the second floor third window.
In addition, 90 days are listed in grant notification as receipt period of my number card from the next day of shipment day, but I would like early receipt as we receive receipt period about my number card which passed for the moment, and there is.
※It is crowded from second, the fourth Saturday and around 10:30 a.m. to around 2:00 p.m., and time to have to wait becomes long.
Come with margin at time.

It becomes only the principle person to be able to receive my number card.
When the person cannot come to ward office by unavoidable reason including disease and physical obstacle, please refer to page of Counter Service Division.
In addition, handing over toward substitution is not possible when work is busy and cannot come to ward office for commuting, attending school.

<inquiry about) such as address transfer (moving, resident certificate, family register, Seal Registration, personal number card, resident registry card, electronic certificate>
Yokohama-shi call center (every day including from 8:00 a.m. to 9:00 p.m. Saturdays, Sundays and holidays)
TEL: 045-664-2525 FAX: 045-664-2828 E-mail:

Inquiry to this page

Totsuka Ward General Affairs Department Family Registry Division

Telephone: 045-866-8331

Telephone: 045-866-8331

Fax: 045-862-0657

E-Mail address

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Page ID: 193-153-701

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