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About postponement of payment of water rate, sewerage system usage fee on the basis of influence of new coronavirus infectious disease

Last update date March 27, 2020

In Yokohama-shi, we set up "living, economic measure team" in new coronavirus task force and are gathering various measures, but handle about postponement of payment of water rate, sewerage system usage fee (we say "water rates" as follows.) as follows.

Eligible people

Livelihood welfare funds loan system (urgent small fund, exception loan of general support fund) that there is wide gen of income by eligible people or quitting a job, and payment is difficult temporarily

Moratorium

By proposal from customer, we reprieve payment such as water rates for the time being for up to four months.
(example) water rates for from February to March to reach the date of payment in April hesitate until the end of July.
※This moratorium later about payment provide consultation.

The reception desk start date

Wednesday, April 1, 2020

Consultation of postponement of payment

  1. Water rate and water rate and sewerage system usage fee which we request in total
    Please connect with Water Works Bureau customer Service Center (Phone: 045-847 (hachiyonnana) -6262).
  2. Sewerage system usage fee which we request in Environmental Planning Bureau such as sewerage system usage fees affecting well water
    Please connect with Environmental Planning Bureau accounting management section (Phone: 045-671-2826).

Inquiry about water supply to Water Works Bureau customer Service Center

Water Works Bureau customer Service Center

Telephone: 045-847-6262 fax: 045-848-4281
※You run, and please be careful not to make any mistake

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