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Reporting based on regulations of the consumers security method

Last update date February 26, 2020

Living of consumers

Reporting from Consumer Affairs Agency based on regulations of the consumers security method

We are going to let you pay money under the name of unpaid rate of paid video using SMS
About "company talking about U-NEXT Co., Ltd." alert

After July, 2015, we send "it shifts to legal action without contact by the end of today when outstanding payment of paid contents fee occurs" and SMS (short message service) (note 1) which we listed to cell-phone of consumers and tell consumers who contacted Phone number listed in SMS with "it is for lawsuit when we do not pay.", and consultation to modify company which is going to let money pay under the name of outstanding payment rate of pay video is put to consumer service centers of each place.
We announce information to contribute to prevention of outbreak of consumers damage or expansion based on regulations of consumers security law (2009 law No. 50) Article 38 Paragraph 1 because we confirmed act (in consumers deceit or intimidating, and confounding) that might hurt its benefit of consumers unfairly in the business with "company talking about U-NEXT Co., Ltd." ("false you NeXT" as follows.) when Consumer Affairs Agency investigates and appeal to consumers for attention.

(note 1) Message service to do cell-phone number in address not e-mail address, and to transmit and receive

The details of Consumer Affairs Agency homepage news

[summary of company]
We give false you next with "you next" to consumers who contacted Phone number listed in SMS and are supplier requiring payment of money under the name of outstanding payment rate of pay video site, but, as for the sender information such as company names, as for the details such as the location or business outline, it is unknown from what is not listed other than the Phone number in SMS.
(note 2) U-NEXT Co., Ltd. (main store: 3-35-2, Jinguumae, Shibuya-ku, Tokyo) which is existing company performing offers of streaming service is totally unrelated to this matter.
(note 3) Please be careful not to be wrong with false you next and company of the same name or the similar name.

[summary of trick of invitation]
(1)False you next sends "it shifts to legal action without contact by the end of today when outstanding payment of paid contents fee occurs" and SMS which we listed to cell-phone of consumers.
(2)Learn anxiety on seeing this matter SMS, and talk about name of existing U-NEXT Co., Ltd. (is "genuine you NeXT" as follows.) performing offers of streaming service for consumers who contacted Phone number of SMS mention on website, and false you next deceives when there is reading history of pay video, and require payment of money under the name of outstanding payment rate of pay video site, gift card (is called "gift card" as follows.) of mail order site major as Payment method We purchase (note 4) in combination two ensusutoa and direct to tell card number of gift card to false you NeXT.
(3)From on the telephone false you next of (2) as for the consumers mentioned above when "do not pay, it is for lawsuit. Though they are told, you should pay hastily by the end of today and feel uneasy, and outstanding payment rates of pay video site do not actually occur, we think that there may be outstanding payment rate of anything pay video and purchase gift card according to instructions of false you next of (2) mentioned above and convey the card number in false you next.
(4)Unpaid rate occurs in paid video site of the other company, and false you next further demands payment for consumers whom we informed of gift card number afterwards.

(note 4) Gift card of major mail order site to list in this book is kind of prepaid card (card-shaped cash voucher with right to have you offer products and service having value of constant amount of money by payment on delivery) with card-shaped cash voucher sold in combination two ensusutoa. Face amount of gift card becomes available by becoming member of the major mail order site concerned, and registering card number that is usually listed on the back of the gift card with the site.
In addition, we can use gift card of the major mail order site concerned in the major mail order site concerned if we understand even gift card number and are resold only in card number.

[advice to consumers]
* Company performing fraudulent act may talk about the names such as existing companies.
Let's confirm contents of story well without trusting easily because we are familiar for the names such as companies.
* So-called aerial request for paid video case to let we talk about existing pay streaming companies, and money pay under the name of outstanding payment rate after sending SMS warning that we file a suit if we fail to pay unpaid rate, and having let call Phone number which we listed in SMS from consumers is trick of typical fraud, and case like this matter occurs promptly from past. It will prevent you from certainly calling in Phone number listed in such SMS.
(sub-precedent)
●About "company talking about DMM.com" which is going to let pay money in unpaid rate names of pay video site using SMS alert (Consumer Affairs Agency January 18, 2016 public announcement)
http://www.caa.go.jp/policies/policy/consumer_policy/caution/pdf/160118adjustments_1.pdf (the outside site)
* It is trick of typical fraud to request to purchase gift card of major mail order site at convenience store, and to inform of the card number, and fraud cases like this matter case occur frequently. We purchase gift card even if required by company and will prevent you from certainly doing that you tell the card numbers.
(reference)
●We are careful about fraud suppliers ordering the purchase of prepaid card! -"We tell number listed in card which we purchased" and are dangerous! -(National Consumer Affairs Center of Japan March 26, 2015 public announcement)
http://www.kokusen.go.jp/news/data/n-20150326_2.html (the outside site)
* After that, payment of money might be demanded when we accept request from company even once. It will prevent you from accepting request without fair grounds in billing information.
* Let's talk with consumer life consultation counter (consumer service centers) and the police of each place before accepting the demand when demand over such SMS and telephone includes doubt.

Yokohama-shi consumer life synthesis center
Phone number for exclusive use of consultation
045-845-6666

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Economic Affairs Bureau civic economic Labor Relations Division consumption economy section

Telephone: 045-671-2584

Telephone: 045-671-2584

Fax: 045-664-9533

E-Mail address [email protected]

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