Provision of information in accordance with the Consumer Safety Act

Try to use SMS to pay money under the name of the unpaid fee on paid video site.
The Consumer Affairs Agency has issued a warning regarding "businesses that work with DMM.com Co., Ltd."

The consumer's mobile phone says, "DMM: You have a history of browsing paid videos, and if you do not notify the business operator on the same day, you will be transferred to legal action for personal investigation and forced execution." (Short message service) (Note 1) and intimidating consumers who contacted them and charge unpaid fees for paid videos for paid videos, etc. were conducted by Consumer Affairs Centers.
As a result, an act that could unfairly harm consumers' interests in transactions with "businesses acting as DMM.com Co., Ltd." (hereinafter referred to as "Company A") (Note 2), the Consumer Affairs Agency has released information contributing to the prevention of the occurrence or spread of consumer damage based on the provisions of Article 38, Paragraph 1 of the Consumer Safety Act.

(Note 1) A message service that sends and receives a mobile phone number instead of an email address.
(Note 2) Deceive, intimidating and embarrass consumers regarding the conclusion and fulfillment of contracts and withdrawing, canceling, or canceling an application.

Alert regarding "Business Operators acting as DMM.com Co., Ltd." (Consumer Affairs Agency) (PDF: 414KB)
[Consultation Case]
(1)On the consumer's mobile phone, the caller's name is displayed as "DMM", "There is a history of browsing paid videos, and if you do not contact company A on the same day, you will be required to take legal action for personal investigation and compulsory execution. You will receive an SMS stating that you do not remember.
(2)When a consumer who feels uneasy contacts the contact information (Company A) described in the SMS, Company A calls DMM.com Co., Ltd., which operates the video distribution site, etc. Deceives that there is a browsing history of browsing videos, requests consumers to pay money as unpaid fees for paid video sites, etc., and Payment method purchases gift cards of major mail order sites (for details, refer to gift cards etc.)
(3)Consumers go to convenience stores, etc., and purchase gift cards at the request of Company A due to anxiety.
(4)Consumers tell Company A with the card number etc. written on the back of the gift card, and eventually pays the money required by Company A.

[Advisory to consumers]
It is a fraud scheme for businesses to ask consumers to buy a gift card and tell them the card number, etc.
Do not call even if the caller is sent by SMS displayed as "DMM", such as "You have a history of browsing the paid video site ... Please contact us immediately." Also, please do not purchase a gift card or give your card number.
Don't respond to billing for paid sites you don't recognize.
If you have any doubts about such a solicitation call, consult the Consumer Affairs Center or the police.

Yokohama City Consumer Life Center
Phone number
０４５－８４５－６６６６