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Information on pet cremation

Final update date April 14, 2021

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Overview of Pet Cremation

Information on individual cremation

Information on joint cremation

Overview of Pet Cremation

Subject to use

 Pet cremation is available only to Yokohama citizens (cannot be used by people living outside the city).

A recreation area where pets can be cremated (Tozuka Seiba)

 Pet cremation is performed only at Tozuka Seiba among the four municipal recreation areas.

Location

 10-5, Torigaoka, Totsuka-ku, Yokohama-shi
 For traffic information, please see the information page of Tozuka Seiba.

Contact information (Phone number

 045-864-70001

Closed days

 Yokohama Tozuka Seiba (pet cremation) closed day table 2021 (for April, Reiwa 3 to March, Reiwa 4) (PDF: 90KB)
  January 1, January 2, and Tomohiki (Tomohiki is a closed day for equipment inspection, but some are open.)

Type of pet cremation

 There are two types of pet cremation at Tozuka Seiba: individual cremation and joint cremation.

  • Individual crematory: It is a method of cremating one by one in an individual cremation furnace.
  • Joint cremation: It is a method of cremation with other pets.

Information on individual cremation

Notes on the use of individual cremation

The size and weight of individual cremation

 The size and weight of individual cremation are as follows.

Size limit

The outer diameter of the coffin (cardboard) containing the pet must be within 100 cm in length, 60 cm in width, and 35 cm in height (if this size is exceeded, it will not enter the cremation furnace).

Weight limit

In addition to the weight of pets, all weights, including the weight of coffins, must be less than 50 kilograms.

Transportation of the body

 In the case of individual cremation, please make a cremation reservation in advance and bring your body directly to Tozuka Seiba (we do not collect business trips).

Handling of baked bones

 In the case of individual cremation, the baked bones after cremation should be stored in the urn prepared at the retreat and brought home all (the price of the urn is included in the cremation fee).

Cremation fee (individual cremation)

  • The cremation fee for individual cremation varies depending on the weight (the weight is all the weight including the weight of the coffin, etc. in addition to the weight of the pet).
  • The cremation fee includes the price of a urn that stores the baked bones after cremation.
  • In Payment method only pays in cash.
List of crematory charges per body (individual cremation)
Weight Cremation fee
Less than 1 kilogram 10,000 yen
1 kilogram or more and less than 5 kilograms 20,000 yen
5 kg or more and less than 25 kg 25,000 yen
25 kilograms or more and less than 50 kilograms 30,000 yen

Usage procedures (individual cremation)

 In case of individual cremation, please make a cremation reservation in advance by telephone to Totsuka Seiba (Phone number's body to the recreation area by telephone in advance (business trip collection is not performed).

Reservation start date, reservation Reception hours

Reservation start date

In the case of individual cremation, reservations are accepted from 2 opening days before the cremation date.

Reservation Reception hours of

From 8:45 to 17:00 on the opening day of Totsukasaiba

Cremation reservation time (cremation frame)

 Please confirm the availability of individual cremation reservations by telephone to Tozuka Seiba.

  • For pets less than 15 kilograms, two cremation slots are provided for each time of 9:00, 10:00, 11:00 and 12:00.
  • For pets between 15 and 50 kilograms, only one cremation frame is provided at 13:00 (cannot be accepted at other times).
  • Cremation time per body depends on the weight of the pet, but it takes about 30 to 80 minutes as a guide.

Carry-in time and carry-on method on the day of cremation

Carry-in time

In the case of individual cremation, on the day of cremation, please come to the small animal building office at Tozuka Seiba 10 minutes before the cremation reservation time.

How to bring the body
  1. Prepare a cardboard box instead of a coffin, and lay a plastic bag on the bottom of the box for waterproofing.
  2. Please refrain from burial items (plastics, glass, metal products, etc.) that may generate dioxins.
  3. Wrap your body in a cotton towel and put it in a cardboard box (do not use a chemical fiber blanket).

Information on joint cremation

Points to note when using joint cremation

The size and weight of joint cremation

 The size and weight of the joint cremation are as follows.

Size limit

   The outer diameter of the coffin (cardboard) containing the pet is within 100 cm in length, 60 cm in width, and 35 cm in height.
   (If this size is exceeded, it will not enter the cremation furnace).

Weight limit

   In addition to the weight of pets, all weights, including the weight of coffins, must be less than 50 kilograms.

Transportation of the body

 For joint cremation, you can bring your body directly to Tozuka Seiba or use a business trip collection at Resources and Waste Recycling Bureau office's business trip collection.
 Cremation fees and usage procedures are different between bringing them directly to the retreat and using business trip collection.

Handling of baked bones

 Burning bones after cremation are buried in a joint burial facility managed and operated by the Yokohama Pet Cemetery Association (burning bones cannot be returned). As for the details, please see flow (PDF: 757KB) of bone of small animal joint cremation.

Cremation fee (joint cremation)

  • The cremation fee for joint cremation depends on whether you bring your body directly to Tozuka Seiba or use a business trip collection.
  • In Payment method only pays in cash.
List of crematory charges per body (joint cremation)
Carry-on method Cremation fee
Bring it directly to Totsukasaiba 3,000 yen
Business trip collection 6,500 yen

Usage procedures (joint cremation)

 In case of joint cremation, necessary/required procedures, etc., depending on whether you bring your body directly to Tozuka Seiba or use business trip collection.
 In addition, there is no upper limit on the number of cremation recipients, either in direct carry-in to Tozuka Seiba or in the case of business trip collection.

If you bring it directly to the recreation area

 Advance reservations are not required if you bring your body directly to Tozuka Seiba. Please come to the small animal building office at Tozuka Seiba during the next carry-in time.

Carry-in time

From 9:00 to 15:00 on the opening day of Totsukasaiba

How to bring the body
  1. Prepare a cardboard box instead of a coffin, and lay a plastic bag on the bottom of the box for waterproofing.
  2. Please refrain from burial items (plastics, glass, metal products, etc.) that may generate dioxins.
  3. Wrap your body in a cotton towel and put it in a cardboard box (do not use a chemical fiber blanket).

When using business trip collection

 About business trip collection, we accept in Resources and Waste Recycling Bureau office (reservation is required by telephone in advance). If you are requested to collect a business trip, a contractor with Resources and Waste Recycling Bureau pets and bring them to Totsuka Seiba.
 If you wish to collect your business trip, please apply by phone to Resources and Waste Recycling Bureau, etc., if you wish to collect business trips, please apply by phone.

Reservation Reception hours for Business Trips

From Monday to Saturday from 8:00 to 16:45

Resources and Waste Recycling Bureau Office

Please confirm list of Resources and Waste Recycling Bureau office list (PDF: 105KB) for contact information of Resources and Waste Recycling Bureau office of each ward.

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Inquiries to this page

Health and Social Welfare Bureau Health and Safety Department

Telephone: 045-671-2449

Telephone: 045-671-2449

Fax: 045-664-6753

Email address: [email protected]

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