Information on pet cremation

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　Pet cremation is available only to Yokohama citizens (cannot be used by people living outside the city).

　Pet cremation is performed only at Tozuka Seiba among the four municipal recreation areas.

　10-5, Torigaoka, Totsuka-ku, Yokohama-shi
　For traffic information, please see the information page of Tozuka Seiba.

　045-864-70001

　Yokohama Tozuka Seiba (pet cremation) closed day table 2021 (for April, Reiwa 3 to March, Reiwa 4) (PDF: 90KB)
　 January 1, January 2, and Tomohiki (Tomohiki is a closed day for equipment inspection, but some are open.)

　There are two types of pet cremation at Tozuka Seiba: individual cremation and joint cremation.

• Individual crematory: It is a method of cremating one by one in an individual cremation furnace.
• Joint cremation: It is a method of cremation with other pets.

　The size and weight of individual cremation are as follows.

The outer diameter of the coffin (cardboard) containing the pet must be within 100 cm in length, 60 cm in width, and 35 cm in height (if this size is exceeded, it will not enter the cremation furnace).

In addition to the weight of pets, all weights, including the weight of coffins, must be less than 50 kilograms.

　In the case of individual cremation, please make a cremation reservation in advance and bring your body directly to Tozuka Seiba (we do not collect business trips).

　In the case of individual cremation, the baked bones after cremation should be stored in the urn prepared at the retreat and brought home all (the price of the urn is included in the cremation fee).

• The cremation fee for individual cremation varies depending on the weight (the weight is all the weight including the weight of the coffin, etc. in addition to the weight of the pet).
• The cremation fee includes the price of a urn that stores the baked bones after cremation.
• In Payment method only pays in cash.

　In case of individual cremation, please make a cremation reservation in advance by telephone to Totsuka Seiba (Phone number's body to the recreation area by telephone in advance (business trip collection is not performed).

In the case of individual cremation, reservations are accepted from 2 opening days before the cremation date.

From 8:45 to 17:00 on the opening day of Totsukasaiba

　Please confirm the availability of individual cremation reservations by telephone to Tozuka Seiba.

• For pets less than 15 kilograms, two cremation slots are provided for each time of 9:00, 10:00, 11:00 and 12:00.
• For pets between 15 and 50 kilograms, only one cremation frame is provided at 13:00 (cannot be accepted at other times).
• Cremation time per body depends on the weight of the pet, but it takes about 30 to 80 minutes as a guide.

In the case of individual cremation, on the day of cremation, please come to the small animal building office at Tozuka Seiba 10 minutes before the cremation reservation time.

1. Prepare a cardboard box instead of a coffin, and lay a plastic bag on the bottom of the box for waterproofing.
2. Please refrain from burial items (plastics, glass, metal products, etc.) that may generate dioxins.
3. Wrap your body in a cotton towel and put it in a cardboard box (do not use a chemical fiber blanket).

　The size and weight of the joint cremation are as follows.

　　　The outer diameter of the coffin (cardboard) containing the pet is within 100 cm in length, 60 cm in width, and 35 cm in height.
　　　(If this size is exceeded, it will not enter the cremation furnace).

　　　In addition to the weight of pets, all weights, including the weight of coffins, must be less than 50 kilograms.

　For joint cremation, you can bring your body directly to Tozuka Seiba or use a business trip collection at Resources and Waste Recycling Bureau office's business trip collection.
　Cremation fees and usage procedures are different between bringing them directly to the retreat and using business trip collection.

　Burning bones after cremation are buried in a joint burial facility managed and operated by the Yokohama Pet Cemetery Association (burning bones cannot be returned). As for the details, please see flow (PDF: 757KB) of bone of small animal joint cremation.

• The cremation fee for joint cremation depends on whether you bring your body directly to Tozuka Seiba or use a business trip collection.
• In Payment method only pays in cash.

　In case of joint cremation, necessary/required procedures, etc., depending on whether you bring your body directly to Tozuka Seiba or use business trip collection.
　In addition, there is no upper limit on the number of cremation recipients, either in direct carry-in to Tozuka Seiba or in the case of business trip collection.

　Advance reservations are not required if you bring your body directly to Tozuka Seiba. Please come to the small animal building office at Tozuka Seiba during the next carry-in time.

From 9:00 to 15:00 on the opening day of Totsukasaiba

1. Prepare a cardboard box instead of a coffin, and lay a plastic bag on the bottom of the box for waterproofing.
2. Please refrain from burial items (plastics, glass, metal products, etc.) that may generate dioxins.
3. Wrap your body in a cotton towel and put it in a cardboard box (do not use a chemical fiber blanket).

　About business trip collection, we accept in Resources and Waste Recycling Bureau office (reservation is required by telephone in advance). If you are requested to collect a business trip, a contractor with Resources and Waste Recycling Bureau pets and bring them to Totsuka Seiba.
　If you wish to collect your business trip, please apply by phone to Resources and Waste Recycling Bureau, etc., if you wish to collect business trips, please apply by phone.

From Monday to Saturday from 8:00 to 16:45

Please confirm list of Resources and Waste Recycling Bureau office list (PDF: 105KB) for contact information of Resources and Waste Recycling Bureau office of each ward.