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Place, method to be able to take certificate

Last update date March 24, 2020

We can acquire certificates such as family register, resident certificate in convenience store and mail, service counter in the city hall as well as ward office.

We acquire at convenience store

We can acquire certificate at convenience stores of the whole country. (※ my number card is necessary.)
The details, please confirm convenience store grant service.

  • List of certificates which we can acquire at convenience store
    • We can acquire certificate at convenience stores of the whole country.
  • The reception desk date and time
    • From 6:30 a.m. to 11:00 p.m.
      (from 9:00 a.m. as for copying of tag of family register certificate and family register on weekdays to 5:00 p.m.)
    • It is without holiday except system stop day

We acquire by mail (Yokohama-shi mail request desk work center)

The details, please identify Yokohama-shi mail request desk work center.

We acquire in service counter in the city hall

The details, please identify service counter in the city hall.

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