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About certificate of family register (all family register all matters certificate) and certificate of partial family register (certificate of individual matters of family register

Final update date April 1, 2021

Overview

certificate of family register (all family register all matters certificate), certificate of partial family register (family register city in Yokohama-shi can request in any ward office, administrative service corner in Yokohama-shi.
You can also request it by mail. resident certificate and permanent domicile is located in the city, and those who have a My Number Card (Personal Number Card) can also request it at a convenience store.
※About partial copy of nullified family register (certificate of all dismissals) and copy of nullified family register (certificate of all items removed), we cannot request at administrative service corner, convenience store. Please request by ward office or mail. (For details, please check the page about removal and remodeling original family register.)

When requesting at the ward office / administrative service corner window

a person who can make a claim

  • Personal information
    • Person (person) listed in name column of family register's Name
      Youfamily register can claim as a person between the person between the persons listed in the same name column (eg, husband and wife).
    • The above spouses, direct ancestors (parents, etc.) and direct dependents (children, etc.)
      Documents (family register, etc., which can confirm the kinship with the person listed in the name column, is required.
      However, if you can confirm your kinship at family register, etc., do not need to bring your kinship.
  • Third party
    If the requester is other than the above person, please describe the reason for the request in detail. If the reason for the request is not clear, we may ask you to provide materials. If there is no justifiable reason, a certificate cannot be issued.

billing address and handling time

You can request at any ward office or administrative service corner.
However, in case of partial copy of nullified family register all matters certificate) and copy of nullified family register (certificate of all dismissals) cannot be requested at the administrative service corner, so please request it at the ward office or mail in Yokohama City.
Also, please note that you cannot apply electronically.

Each ward office in Yokohama city

From Monday to Friday From 8:45 a.m. to 5:00 p.m.
Second and fourth Saturday: From 9:00 am to noon (for details, please confirm "about ward office window opening agency of the second and fourth Saturdays.")
※Holidays and New Year holidays are closed.

Yokohama City Administrative Service Corner

From 7:30 a.m. to 7:00 p.m. Monday through Friday
Saturday and Sunday from 9:00 am to 5:00 pm
※Holidays and New Year holidays are closed.

Notes

For transcripts and excerpts of non-computerized family register or abstracts cannot be handed over to them outside of Hours.

Necessary items

  • Identification documents for the person who came to the counter
    • Driver's license, passport (passport), my number card (personal number card) or Basic Resident Register card with photo, residence card or special permanent resident certificate, etc.
    • If you do not have these documents, you will need to check multiple identification documents such as "Health Insurance Card and pension's handbooks at the counter.
      For more details,family register / Identity Confirmation at the time of notification of change of residents andPlease check.
  • Power of Attorney (proxy/agent
    Sample of Power of Attorney (PDF: 141KB)For reference, please make by person (or direct ancestor, direct descendant) listed in name column of family register's direct ancestry / direct ancestry).
  • Documents confirming claim authority
    If your kinship cannot be confirmed only by family register City, etc., where kinship cannot be confirmed, will check with family register, if kinship cannot be confirmed only In addition, when a third party makes a request, a document that confirms the authority of the request is required. For more information, please check with your ward office in Family Registry Division.

Expenses (fees)

450 yen per copy
Fees may be exempted according to laws and regulations, such as when submitting to pension City Office may bepension City. For more information, please refer to pages on fees for certificates from family register and resident certificate's certificate fees.

Form and entry examples

List of counters at each ward office Family Registry Division list

List of Family Registry Division section list of each ward office
Ward Office Namewindowtelephonefax
Aoba Ward Government Office, Family Registry DivisionAoba Ward Office 2F 23rd floor045-978-22333045-978-2418
Asahi Ward Government Office, Family Registry DivisionAsahi Ward Office, 1st floor, 7th045-954-60311045-955-4411
Izumi Ward Government Office, Family Registry Division202nd floor, 2nd floor, Izumi Ward045-800-2341045-800-2508
Isogo Ward Government Office, Family Registry DivisionIsogo Ward Hall 2F 24th floor045-750-2345045-750-2535
Kanagawa Ward Government Office, Family Registry Division105th floor, 1st floor of Kanagawa Ward045-411-7031045-324-3586
Kanazawa Ward Government Office, Family Registry DivisionNo.208, 2nd floor, Kanazawa Ward045-788-7731045-70-5234
Konan Ward Government Office, Family Registry Division2nd floor, 2nd floor, Konan Ward045-847-8331045-841-1281
Kohoku Ward Government Office, Family Registry DivisionKohoku Ward City Hall 1st floor 2nd floor045-540-2250045-540-2260
Sakae Ward Government Office, Family Registry DivisionSakae Ward City Hall Main Building 1F 12th floor045-894-8340045-894-3413
Seya Ward Government Office, Family Registry DivisionSeya Ward Hall 2F 24th floor045-367-5641045-362-1488
Tsuzuki Ward   Government Office, Family Registry DivisionTsuzuki Ward   City Hall 2F 13th045-948-2255045-948-2259
Tsurumi Ward Government Office, Family Registry DivisionTsurumi Ward City Hall 2F 3rd floor045-510-1700045-510-1893
Totsuka Ward Government Office, Family Registry DivisionTotsuka Ward Office, 2nd floor, 1st045-866-8331045-862-0657
Naka Ward Office-Family Registry DivisionNaka Ward Office Main Building 1F045-224-8291045-224-8289
Nishi Ward Office-Family Registry DivisionNishi Ward Office 1st floor, 4th045-320-8331045-324-5855
Hodogaya Ward Government Office, Family Registry DivisionHodogaya Ward City Hall Main Building 1F 2nd floor045-334-6231045-35-6781
Midori Ward Government Office, Family Registry DivisionMidori Ward Hall 2F 24th floor045-930-2247045-930-2255
Minami Ward Government Office, Family Registry DivisionMinami Ward City Hall 2F 11th floor045-341-11115045-341-123

When requesting by mail

Estimated number of days

  • For billing by mail, it takes the total number of processing days and round-trip postal delivery days. It usually takes about 10 days from when you mail it to when you receive the certificate, but it may take more days depending on the circumstances of the mail and holidays, so please request it in time.
  • If you are in a hurry, please consider using express mail when sending or returning documents.
  • If you apply for multiple certificates at once, or if you have any questions about the documents or billing details and need to confirm them, it will take a few days to create the certificate. Please note that it will take longer to return than usual.

a person who can make a claim

  • Personal information
    • Person (person) listed in name column of family register's Name
      Youfamily register can claim as a person between the person between the persons listed in the same name column (eg, husband and wife).
    • The above spouses, direct ancestors (parents, etc.) and direct dependents (children, etc.)
      Documents (family register, etc., which can confirm the kinship with the person listed in the name column, is required.
      However, it is not necessary if family register.
  • Third party
    If the requester is other than the above person, please describe the reason for the request in detail. If the reason for the request is not clear, we may ask you to provide materials.
    If there is no justifiable reason, a certificate cannot be issued.

billing address, handling time, contact information

Yokohama-shi mail request office work center (we handle mail request of all Yokohama-shi wards in a lump)

Destination destination

〒231-8307 1-1-1 Sakuragicho, Naka-ku, Yokohama City Mail Request Office

Handling time

From 8:45 am to 5:15 pm (weekdays Monday to Friday)

Contact information

Phone number: 045-222-4990
FAX number: 045-222-4916
Email address: [email protected]

Necessary items (Documents to be sent)

  • Invoice
    • (For mail) family register (PDF: 244KB)
    • Please do not use writing instruments such as pencils that can erase characters.
    • Be sure to enter a Phone number can contact you during the day, (Please note that if you do not have a Phone number if you have any questions about the documents or billing details, so please note that we may return them.)
  • Copy of identity verification document with Address's Identity Ver
    Driver's license, my number card (personal number card) or Basic Resident Register card with photo, residence card or special permanent resident certificate, health insurance card, etc.
    • "Copy of side where name is listed" and "copy of side where Address.
    • When you send copy of health insurance card, please send insurer number and insured person symbol, number part so that you do not see by black paint.
    • Address cannot be confirmed on your passport (passport), so please send other documents.
  • Fees (fixed exchange rate or registered mail)
    450 yen per copy
  • reply envelope
    Fill in your reply destination Address (Address (listed in "Copy of Identity Identity Confirmation Documents with Address's address.
    • If your claimant is an individual, reply to your requester's Address the claimant if the claimant is an individual.
    • If the claimant is a corporation, reply to the requester (corporation) location.
    • If you would like another return address, please send it in advance.Yokohama-shi mail request officePlease check.
  • Power of Attorney (proxy/agent
    Sample of Power of Attorney (PDF: 141KB) For reference, please make by person (or direct ancestor, direct descendant) listed in name column of family register's direct ancestry / direct ancestry).
  • Documents confirming claim authority
    If you cannot confirm your kinship only in family register's kinship, a copy of family register, where kinship can be confirmed, is required if the kinship cannot be confirmed In addition, when a third party makes a request, a document that confirms the authority of the request is required. DetailsYokohama-shi mail request officePlease check.

Expenses (fees)

450 yen per copy (fixed exchange rate or registered mail)

Form and entry examples

When claiming at a convenience store

a person who can make a claim

resident certificate, permanent domicile is in the city, and one having my number card (personal number card)

Reception hours

Weekdays from 9am to 5pm

What you need

My Number Card (Personal Number Card)

Expenses (fees)

450 yen per copy

Related links

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