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Certificate of absence

Final update date April 1, 2021

Overview

The absentee certificate proves that there is no family register in permanent domicile in the certificate as of the date of certification. You can make a claim at the ward office in the relevant ward.
It is not handled at ward offices or administrative service corners in other wards. You can request it by mail.

When requesting at the counter

The person who makes the claim and the person who can do it

Anyone can claim it.

billing address and handling time

Family Registry Division Registration Section, Ward Office, which is subject to a certificate of absence
Please note that you cannot make a request or electronic application at the ward office or administrative service corner of another ward.

Each ward office in Yokohama city

From Monday to Friday from 8:45 am to 5:00 pm
From 9:00 am to noon on the second and fourth Saturdays About the ward office window opening agency on the second and fourth Saturdays
※Holidays and New Year holidays are closed.

What you need

Invoice and commission (invoices are available at the counter)

Procedure

Please bring the necessary items above to the ward office window of the billing address.

Expenses (fees)

300 yen per copy

Form and entry examples

List of counters at each ward office Family Registry Division list

List of Family Registry Division section list of each ward office
Ward Office Namewindowtelephonefax
Aoba Ward Government Office, Family Registry DivisionAoba Ward Office 2F 21st floor045-978-2225045-978-2418
Asahi Ward Government Office, Family Registry Division12th floor, 1st floor, Asahi Ward045-954-60311045-955-4411
Izumi Ward Government Office, Family Registry Division202nd floor, 2nd floor, Izumi Ward045-800-2341045-800-2508
Isogo Ward Government Office, Family Registry DivisionIsogo Ward Office 2nd floor 25th045-750-2341045-750-2535
Kanagawa Ward Government Office, Family Registry Division107th floor, Kanagawa Ward 1F 107045-411-7031045-324-3586
Kanazawa Ward Government Office, Family Registry Division205th floor, 2nd floor, Kanazawa Ward045-788-7731045-70-5234
Konan Ward Government Office, Family Registry Division2nd floor, 2nd floor, Konan Ward045-847-8331045-841-1281
Kohoku Ward Government Office, Family Registry DivisionKohoku Ward Hall 2F 24th floor045-540-2250045-540-2260
Sakae Ward Government Office, Family Registry DivisionSakae Ward City Hall Main Building 1F 11th floor045-894-8340045-894-3413
Seya Ward Government Office, Family Registry DivisionSeya Ward Office 2F 23rd floor045-367-5641045-362-1488
Tsuzuki Ward   Government Office, Family Registry DivisionTsuzuki Ward   City Hall, 2nd floor045-948-2251045-948-2259
Tsurumi Ward Government Office, Family Registry DivisionTsurumi Ward City Hall 2F 3rd floor045-510-1700045-510-1893
Totsuka Ward Government Office, Family Registry DivisionTotsuka Ward Office, 2nd floor, 1st045-866-8331045-862-0657
Naka Ward Office-Family Registry DivisionNaka Ward Office Main Building 2F045-224-8291045-224-8289
Nishi Ward Office-Family Registry DivisionNishi Ward Office 1st floor, 4th045-320-8331045-324-5855
Hodogaya Ward Government Office, Family Registry DivisionHodogaya Ward City Hall Main Building 1F 2nd floor045-334-6231045-35-6781
Midori Ward Government Office, Family Registry DivisionMidori Ward Hall 2F 24th floor045-930-2247045-930-2255
Minami Ward Government Office, Family Registry DivisionMinami Ward City Hall 2F 11th floor045-341-11115045-341-123

When requesting by mail

Estimated number of days

  • For billing by mail, it takes the total number of processing days and round-trip postal delivery days. It usually takes about 10 days from when you mail it to when you receive the certificate, but it may take more days depending on the circumstances of the mail and holidays, so please request it in time.
  • If you are in a hurry, please consider using express mail when sending or returning documents.
  • If you apply for multiple certificates at once, or if you have any questions about the documents or billing details and need to confirm them, it will take a few days to create the certificate. Please note that it will take longer to return than usual.

The person who makes the claim and the person who can do it

Anyone can claim it.

billing address and handling time

Yokohama-shi mail request office work center (we handle mail request of all Yokohama-shi wards in a lump)

Location

〒231-8307 1-1-1 Sakuragicho, Naka-ku, Yokohama City Mail Request Office

Handling time

From 8:45 am to 5:15 pm (weekdays Monday to Friday)

Necessary items (Documents to be sent)

  • Invoice
  • Fees (fixed exchange rate or registered mail)
    300 yen per copy
    • Please send the same amount as the fee so that no change will be made.
    • The validity period of the flat-rate currency exchange is 6 months from the date of issuance. Please send the remaining validity period of about one week.
  • reply envelope
    • Please fill in your reply address Address the reply address, and attach a stamp.
  • Other
    • Please let me know Phone number during the day. (Please note that if you have any questions about documents or billing details, you may not be able to contact us without contacting Phone number City may not be able to make inquiries.

Procedure

Put all the necessary items (documents to be sent) in an envelope and mail them to the Yokohama City Mail Request Office.

Expenses (fees)

300 yen per copy (fixed exchange rate or registered mail)

  • Please send the same amount as the fee so that no change will be made.
  • The validity period of the flat-rate currency exchange is 6 months from the date of issuance. Please send the remaining validity period of about one week.

Form and entry examples

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