It is the top of this page

About procedure for transference report or certificate acquisition accompanied with moving in ward office Family Registry Division (about extended prevention of new coronavirus infectious disease ask)

Last update date May 29, 2020

[important] Delay occurs in procedure for electronic certificate of my number card
With online application start of Supplementary Income Payment, issuance, update of electronic certificate of my number card or resets of password increase rapidly, and system delay occurred, but is almost dissolved especially as of May 15.
On the other hand, case to have to wait for a long time because people of next agency increase about issuance, update of electronic certificate of my number card or reset of password may be finished early at reception desk.
As for the details, delay, please identify outbreak shiteimasuogo in procedure for electronic certificate of my number card.

For new coronavirus infectious disease extended prevention, there would appreciate your being the non-sudden next agency. In addition, about some procedures including request for copying for resident certificate, please consider as even mail is possible.
In addition, congestion in particular is assumed on month, Friday and Saturday. We have you confirm window congestion prediction calendar of ward office Family Registry Division, and we avoid congestion day and have the next agency, and cooperation to dispersion next agency, please.
In addition, on the next agency, I would like approach of "brisk hand-washing" and prevention of infection such as "a cough etiquette".

Online application of special Supplementary Income Payment toward the thought

You have my number card which effective electronic certificate was put on and you can input password of electron certificate (with or less of ... 16 characters more than alphanumeric character six characters) for signature definitely and are for online application of Supplementary Income Payment especially.
As for the which has forgotten, password that person who does not have my number card, electronic certificate lapse, the use of mail application of Supplementary Income Payment, please particularly.


The details about benefit application, please identify page about special Supplementary Income Payment.

Request for congestion reducing of ward office window

On application of Supplementary Income Payment, ward office window is crowded with procedures of reset of person who has forgotten password of my number card very much especially. For extended prevention of new coronavirus infectious disease, we have you have the next agency, and the use of mail application of Supplementary Income Payment, please particularly.
As indication in case of procedure, I would like good use of window congestion prediction calendar of ward office Family Registry Division.

About reduction of taxes (free) of grant fee of certificate (copying of resident certificate) necessary for financing facilities affecting new coronavirus infectious disease

About the reopening of Saturday open agency (after June)

From April 25 to May 23, we stopped for extended prevention of new coronavirus infectious disease, but, after June, reopen open agency on Saturday.
In addition, it is expected on Saturday after resumption that it is crowded very much. You have you have the non-sudden next agency, and you avoid this time as much as possible, and come.
The details, please identify ward office window open agency nitsuiteogo of second fourth Saturday.

Procedure by means except ward office (Family Registry Division) next agency

Transference report (moving to the Yokohama suburbs) by mail

[person having 1 my number card, Basic Resident Register card]

When we move from the Yokohama city to municipality out of Yokohama-shi, as for the having my number card or Basic Resident Register card (resident registry card), it is not necessary to do the next agency for transference report if we mail required documents such as notices of the change of address to ward office Family Registry Division of ward with Address (Yokohama-shi) before moving beforehand. After the moving, please perform only (necessary ari of the next agency), transference procedure at new municipality window.
For more details, please see web page of transference, transference procedure (exception of notice of the change of address) of person possessing my number card, Basic Resident Register card.
※National Health Insurance, National Pension Plan (Kokumin Nenkin), The Long-term Care Insurance, procedure by the next agency including Child Allowance may be necessary. Please confirm beforehand.

[person who does not have 2 my number cards, Basic Resident Register cards]

When we move from the Yokohama city to municipality out of Yokohama-shi, report by mail is possible, too. Please send required documents such as notices of the change of address to ward office Family Registry Division of ward of Address (Yokohama-shi) before moving by mail. In addition, we confirm report in ward Family Registry Division, and procedure, please before moving with room at time as I send notification of change of residence (documents which are necessary for transference procedure at municipality window after moving) afterwards.
For more details, look at web page of notice of the change of address (moving to the suburbs).
※National Health Insurance, National Pension Plan (Kokumin Nenkin), The Long-term Care Insurance, procedure by the next agency including Child Allowance may be necessary. Please confirm beforehand.

The acquisition such as copying of resident certificate by mail

About certificates such as copying of resident certificate or family register-related certificate, we can request by mail.
※We usually anticipate around 10th until certificate arrives after mailing.
※There is certificate which does not perform the handling.
For more details, look at web page of Yokohama-shi mail request desk work center.

The acquisition (we need my number card) such as copying of resident certificate at convenience store

Using my number card, we can acquire certificate at convenience store where multi-copier is installed in. The use of service needs password of 4 figures that we set in, my number card and card receipt.
※There is certificate which does not perform the handling.
For more details, look at web page about convenience store grant service.

Extension of notification period such as transference, moving, household change to ward office (Family Registry Division)

It is necessary to file for procedure about transfer of resident certificate for transference, moving, household change within 14 days from (days such as moving) on day when reason of report occurred by laws and ordinances, but, as the handling such as cases that you write down going out in to prevent infection spread of new model coronavirus infectious disease, can file for 14th for the duration even if over.
[procedure extending for notification period]
 ※Report of transference: Procedure for resident certificate by moving from other wards, foreign territory in suburbs, Yokohama-shi
 ※Report of moving: Procedure for resident certificate by moving in equivalence ward in Yokohama-shi
 ※Report of household change: Procedure for change of family nurturer, separation, merger of household
 ※Procedure for house place report of foreigner

※About "point where we will be careful" about below, I would like confirmation by all means.

[point where please be careful about]

 As we may influence about procedures such as Child Allowance, transfer of elementary and junior high school, nursery school relations, various employee health insurance, The Long-term Care Insurance, the welfare service, pension when it is over and reports 14th from day (days such as moving) when reason of report produced reports of transference, confirmation, please in department in charge beforehand.
 In addition, about address change procedure except driver's license and ward office including bank account, please confirm procedure earlier.
 When we continue card after the transference with case that person having my number card and Basic Resident Register card moves into and want to use, it is automatic and lapses when we do not file within 60 days from (scheduled transference date) on transference day that we reported in the case of notice of the change of address. Please be careful.

Receipt of my number card

If handing over of card is ready after the application of my number card, I send postcard (grant notification) which listed receipt method of card from ward office of ward to live. We list deadline for receipt of card in postcard, but even if it is past deadline for receipt in Yokohama-shi, we keep card for a certain period of time and are doing handing over. As you avoid time when ward Family Registry Division window is crowded and can receive card, please consider.

Update procedure of electronic certificate expiration date of my number card

There is expiration date and sends notice to tell about update before expiration date to electronic certificate recorded to my number card.
When it is past expiration date, convenience store grant or e-Tax are not available, but procedure to register electronic certificate with my number card again is possible even if after expiration date. As you avoid time when ward Family Registry Division window is crowded and can go through the procedure, please consider.

Inquiry to this page

Please refer to ward office Insurance and Pension Division, ward office Children and Families Support Division for procedure for National Health Insurance, National Pension Plan (Kokumin Nenkin), The Long-term Care Insurance, Child Allowance.

Return to the previous page

Page ID: 899-021-545

We come back to the top