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About procedure such as transference report or certificate acquisition with moving in ward office Family Registry Division (request about spread prevention of new coronavirus infectious disease)

Final update date March 22, 2021

The declaration of emergency to Kanagawa Prefecture was canceled onFamily Registry Division on March 21, 2021, but from late March to early April, the spring moving season (Click here for the ward office spring moving season page) It is assumed that people will be concentrated and crowded. Therefore, it is request sequentially, but, for prevention of new coronavirus infectious disease spread, please refrain from urgent next agency. In addition, about some procedures including request of copy of resident certificate procedures are also available by mail.
In addition, congestion is expected especially on Monday, Friday and Saturday. We have you confirm window congestion prediction calendar of ward office Family Registry Division's congestion forecast calendar, and ask for your cooperation with the decentralized next agency, such as having the next agency avoid the congestion day.
In addition, at the time of the next agency, I would like approach of infection prevention such as "frequent hand washing" and "cough etiquette".

About reduction (free) of grant fee of certificate (copy of resident certificate's Grant Fee Reduction (Free)

Procedures by means other than ward office (Family Registry Division means other than the next agency

Online transfer notification (moving out of Yokohama city)

From 10:00 am on January 28, 2021, those who have a smartphone that supports My Number Card / My Number Card can use the online procedure.
For details, please check the online procedure of the transfer notice.

Notification of transfer by mail (moving out of Yokohama city)

[1 Person who has my number card, Basic Resident Register card]

When you move from Yokohama city to municipalities outside Yokohama-shi, person having my number card or Basic Resident Register card (resident registry card) is Address City (Yokohama City) before moving required documents outside Yokohama City If you mail it to a ward office Family Registry Division you do not need to visit the agency for a transfer notification. After moving, please go to the new municipal office (requires the next agency) and only perform the transfer procedure.
Specifically, please see web page of transference, transference procedure (exception of transference notice) of one having my number card, Basic Resident Register card.
※Procedures byNational Pension Plan (Kokumin Nenkin), The Long-term Care Insurance, Child Allowance, etc. may need to apply for procedures by the next agency. Please check in advance.

[2 Person who does not have my number card, Basic Resident Register card]

If you move from Yokohama to a municipality outside Yokohama, you can also submit a report by mail. required documents Family Registry Division of ward of Address (Yokohama City) before moving, such as a transfer notice of transfer notice, by mail. In addition, we confirm report in ward Family Registry Division the transference certificate (documents required for moving in at the municipal office after moving), so please allow enough time before moving. To do.
Specifically, please see web page of notice of transference (moving out of the city).
※Procedures byNational Pension Plan (Kokumin Nenkin), The Long-term Care Insurance, Child Allowance, etc. may need to apply for procedures by the next agency. Please check in advance.

Acquirement of a copy of resident certificate

About certificates such as copy of resident certificate-related certificate, we can request by mailfamily register-related certificates by mail.
※It usually takes about 10 days from posting to receiving the certificate.
※Some certificates are not handled.
Specifically, please see web page of Yokohama-shi mail request office work center.

Acquired copy of resident certificate at Convenience Store (My Number Card is Required)

Using My Number Card, you can get a certificate at a convenience store where a multi-copy machine is installed. To use the service, you need your My Number Card and the 4-digit PIN set when you received the card.
※Some certificates are not handled.
For more information, see the web page about the convenience store delivery service.

Extension of notification period extension of relocation, relocation, household change, etc. to ward office (Family Registry Division, etc.

According to laws and regulations, procedures for transfers in resident certificate, moving, and changing households, must be completed by law within 14 days from the date on which the reason for notification occurred (the date of moving, etc.), but the spread of the new coronavirus infection If you are planning to go out to prevent this, you can apply for it even after 14 days for the time being.
[Procedures for extending notification period
 ※Notification of transfer: Procedures for resident certificate procedures by moving from other wards and foreign countries outside the city and Yokohama city.
 ※Notification of relocation: Procedures for resident certificate procedures by moving in the same ward in Yokohama city
 ※Notification of household change: Procedures for changing the head of household, separation and merger of households, etc.
 ※Procedure for notification of residence of foreigners

※Be sure to check the "Notes" below.

Please note that

 Child Allowance City, transfer of elementary and junior high schools, nursery schools, various employee health insurance, The Long-term Care Insurance, welfare services, pension, etc., when submitting a notification after 14 days from the date on which the reason for the notification occurred (the date of moving, etc.). As there may be influence about procedure, please confirm with department in charge beforehand.
 In addition, please confirm procedure of change of Address, such as driver's licenses and bank accounts, should be checked with the procedure.
 If you have a My Number Card or Basic Resident Register Card and want to continue using the card after moving in, within 60 days from the transfer date (scheduled transfer date) notified at the time of the transfer notification If you do not complete the procedure, it will automatically expire. Please be careful.

Receive My Number Card

After applying for your My Number Card, when you are ready to hand over your card, we will send you a postcard (grant notice) stating how to receive the card from the ward office in your ward. Postcards indicate the expiration date of the card, but in Yokohama, the card is kept and handed over for a certain period even after the expiration date. As you can receive card avoiding crowded time of ward Family Registry Division window and can receive card, so please consider.

Renewal procedure of expiration date of digital certificate of my number card

The digital certificate recorded on My Number Card has an expiration date, and we will send you a notice of renewal before the expiration date.
After the expiration date, convenience stores and e-Tax will not be available, but even after the expiration date, you can re-register your digital certificate on your My Number Card. As you can avoid congestion time of ward Family Registry Division window, and procedure is possible, so please consider.

Inquiries to this page

For procedures such as National Health Insurance, National Pension Plan (Kokumin Nenkin), The Long-term Care Insurance, please refer to ward office Insurance and Pension Division and Ward Office Children and Families Support Division.Child Allowance.

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Page ID: 899-021-545

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