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Question that my number card, notice card is common in

Last update date June 3, 2019

Q
What is social security, tax number system (my number system)?
A

Social security, tax number system (my number system) refers number (personal number) having one one toward all having resident certificate and manages information effectively in social security, tax, the field of anti-disaster measures and is utilized to confirm that personal information to exist to plural engines is information of equivalence person. Social security, tax number system (my number system) promotes efficiency of administration and raises convenience of the nation and is social infrastructure realizing fair and fair society.

Q
Why do you introduce my number system?
A

For example, there were the exchanges of information to determine whether objects such as the welfare service or reduction of taxes of social premium until now between administration or local public entity of country. However, we spent time and labor on personal identification in full name, Address in the exchanges of information that stepped over engine because we managed personal information with each number including resident certificate cord, basic pension number, medical insurance person insured number in each engine. About social security, tax, three fields of anti-disaster measures, we can perform personal identification surely and quickly by introducing the field crossing-like common number. In this way, we introduce system to realize administrative efficiency, convenience improvement of the nation, fairer fair tax, social security system.

Q
What kind of scene do you use my number in?
A

It is decided who may use my number in what kind of scene in law and the regulations. Specifically, in administration or the local public entity of country, mention of my number is demanded from applications by pension , employment insurance, procedure of medical insurance and procedure of tax such as social security, payment, final income tax return of the Child Allowance or other welfare. In addition, office business owner or financial institution may file for procedure of tax and social insurance on behalf of individual and may show my number in financial institution with constant business in addition to the office.

Q
How long can you enjoy merit by my number system introduction concretely?
A

Full-scale operation of information cooperation and "mainapotaru" which abbreviation of attached documents allowed by administrative procedure started from November, 2017.
The details look at (the outside site) about information cooperation in my number system of Cabinet Office homepage.

Q
What is "mainapotaru?"
A

We can confirm when and where administration exchanged personal information including my number with home PCs and are page in the Internet that can confirm news for oneself from information (payment amounts of money of social premium) and administration about you whom administration holds.

Q
How will prospects of the use range expansion of my number turn out in future?
A

The use range of my number itself is established in the regulations of law or local public entity restrictively. We explain social security, tax which are the current use range, the use except office work of the field of three administration of anti-disaster measures in country when we push forward examination by three years later because we take the situation of the enforcement of law into consideration, and it is necessary to get understanding of the nation. (February, 2016 country answer)

Q
Does the Network System for Basic Resident Registers disappear?
A

Even if social security, tax number system (my number system) begins, the Network System for Basic Resident Registers does not disappear.

Q
Does Basic Resident Register card disappear?
A

As grant of my number card began in January, 2016 to applicant, we are not performing new grant of Basic Resident Register card now.

Q
Is Basic Resident Register card to have not usable now?
A

Basic Resident Register card cannot update new grant, re-grant and expiration date, but is available if there is in expiration date. When it is past expiration date, we ask for grant application of my number card.

Q
Why do you make newly my number? (why do you not just use resident certificate cord?)
A

Originally "resident certificate cord" does not assume the use like this time and explains in country when fuban will do "individual number" (my number) for reasons of major opinion of large modification of operation being necessary and public comment having been "the use of new number" newly.

Q
What is my number?
A

As of October 5, 2015 (the number method enforcement day), fuban is 12 columns of numbers that we did based on resident certificate cord for all the one with resident registration. As a general rule, my number that was appointed once, for example, moving even if is married, do not change.
In addition, to person who made resident certificate by transference and birth from foreign countries after October 5, 2015, we are doing the capital degree turn belonging to.

Q
We do not know my number (personal number). What should I do?
A

I send "notice card", and my number (personal number) gives all the one with resident registration number. Please see this notice card.
In addition, about confirmation of my number, we do not make a reply over telephone.
When there is not notice card at hand, we can confirm by procedures such as "re-grant of notice card" or "mention of my number to resident certificate".
When we want to confirm my number (personal number), as for the details, please give me nitsuiteogo *.

Q
When resident certificate cord changes, does my number change, too?
A

Even if resident certificate cord changes, my number does not change. As a general rule, my number, please continue using the same number throughout the life. We can change by the official authority of application of the person or head of municipality only when it is admitted that my number leaks out and might be used illegally.

Q
Can you change my number?
A

As a general rule, we cannot change appointed my number freely once. But we can change by the official authority of application of the person or head of municipality only when it is admitted that my number leaks out and might be used illegally.

Q
Does my number list in resident certificate?
A

My number becomes item of resident certificate and, after October 5, 2015, lists. If the person can choose at window, we list in copying of resident certificate.

Q
When my number is known to another person, might you be abused?
A

As we perform identity verification in driver's licenses when we confirm my number at window, we pretend to be and cannot perform procedures even if my number was known.
But, by the news, we talk about social security, tax number system, and there seem to be suspicious telephone and visit that are going to get bank account number or my number illegally.
As you may not be asked about my number by company not to know over telephones, please be careful.

Q
Notice card of 2015 was sent all at once; after that is some kind of application about my number necessary for ni, child who was born?
A

As my number is made when it was made resident registration, it is not necessary to have you apply some other time. Notice card is sent later by local public entity information system system.
(address of sending thing of the case becomes addressed to family nurturer.)

Q
Is notice card charged?
A

The first grant becomes free, but reissue fee 500 yen is necessary when reissue of notice card is hoped for in case such as having been lost.

Q
Does notice card have expiration date?
A

To notice card, it is not established on expiration date.

Q
When contents and letter printed by notice card have error, what should I do?
A

As you will confirm in ward office Family Registry Division of ward to live, you bring notice card and identity verification document, and come to Family Registry Division.

Q
We heard that notice card was sent out all at once in around December from November, 2015 at the time of my number system start, but do not receive notice card. What should I do?
A

We were absent, and, among notice cards sent at the time of my number system start all at once for (from November, 2015 to December), notice card returned by ward office finished grant at the time of delivery on October 31, 2017.
Please be careful in future as going through the procedure (fee 500 yen) comes to need notice card re-grant.
As for the details, please give me re-grant nitsuiteogo * of notice card.

In addition, when grant of my number card is hoped for, of first grant for free become handled.
As for the details, please see application method of my number card.

Q
We do not receive notice card of child born after my number system start on (after October 5, 2015). What should I do?
A

When we submit birth registration form after October 5, 2015, it is done, and, in the case of resident registration and natal report, notification card is sent my number newly fuban at the future by local public entities information system mechanism.
As you may keep in living ward office Family Registry Division when we were absent, and notice card is not received at the time of delivery, come to ward office Family Registry Division.
After identity verification, I hand notice card at window.
Please give me one heogo * where notice card is not received as for the details.

Q
When we move, what should notice card do?
A

When Address changes by moving as Address is listed in notice card, we add new Address on the back of the notice card. At window of the municipalities with new Address, in the case of transference procedure, take notice card by all means.
The details look at time when we had change in Address and full name of notice card.

Q
In the case of procedure of moving, we forgot notice card. What should I do?
A

Because it is necessary to list new Address after moving on the back of the notice card, within 14 days from day when you have begun to live in new Address, bring notice card to window of ward office Family Registry Division.
The details look at time when we had change in Address and full name of notice card.

Q
When we are transferred abroad, does notice card collect?
A

We return notice card after having listed that we are transferred abroad in notice card. (old notice card collects to perform re-grant of notice card when we move from foreign territory again)
For details, please see notice card my number card when we are transferred abroad.

Q
To person who returned home from foreign countries, do you issue notice card again?
A

When we leave notice card after the receipt and move into again from foreign territory, we perform re-grant of notice card. In the case of procedure, take notice card which I returned at the time of the departure by all means.
For details, please see notice card my number card when we move into from foreign territory.

Q
Can you use notice card as identity verification document at ward office windows?
A

As notice card tells about my number and is intended to confirm my number in case such as procedures, we cannot use for identity verification document.

Q
When we take resident certificate, is notice card necessary?
A

As it is not necessary to fill in personal number when we acquire resident certificate and private seal certificate, notice card is unnecessary.

Q
What happens to full name of notice card of foreigner?
A

As for the notice card, the name with mention is published in resident certificate.
Full name (the alphabet) ※In resident certificate according to the full name with registration
Kanji name (kanji writing together name)
Popular name

Q
How does address of foreigner when notice card is sent turn out?
A

Notice card does the name with mention on address in resident certificate. When there are kanji writing together name and popular name in the case of foreigner, they are given priority to.
(priority)

  1. Popular name
    ※When resident certificate has registration
  2. Kanji name (kanji writing together name)
    ※When resident certificate has registration
  3. Full name (the alphabet)
    ※In resident certificate according to the full name with registration
Q
As for the information of address Address and household of notice card, what causes?
A

As a general rule, it is based on Address of resident certificate (Basic Resident Register), household information.

Q
What is difference of notice card and my number card?
A

Notice card gives personal number by paper card and is intended to confirm personal number in case such as procedures (we cannot use as identity verification document)
On the other hand, my number card is available as identity verification document in the same way as driver's license by card with IC tip made of plastic with photograph of the face. When confirmation of personal number was demanded at windows, with one piece of my number card, we can identify personal number as identity verification. In addition, it is available in electronic application and convenience store grant (it starts from January 23, 2017) of e-Tax.
※System which can perform procedure using the Internet about various procedures about national tax electronically with e-Tax
As for the details about notice card, please see summary of notice card.
As for the details about my number card, please see summary of my number card

Q
Why must we return notice card when we acquire my number card?
A

In various procedures in social security, tax, anti-disaster measures, both confirmation and identity verification of my number are necessary, but my number card can perform both by one piece of card.
On the other hand, notice card does not have to have notice card if it is news of my number and card which is made to chisel to confirm, and there is my number card.
Thus, by rule of laws and ordinances, we have you return notice card on my number card acquisition.

Q
When I have lost notice card, what should I do?
A

When you encounter loss or theft, please report lost article in police department . Please report loss in ward office Family Registry Division of ward to live afterwards after having identity verification document. In addition, bring with "the acceptance number" issued in the case of report of lost article in police department near at hand as you match with procedure of loss when re-grant of notice card is hoped for and file for re-grant. Fee 500 yen is necessary for re-grant. As we do not issue new notice card at ward office, it is mailed than local public entity information system mechanism later.
In addition, we can have you apply for my number card without doing re-grant of notice card.
When notice card is lost, as for the details when notice card was lost, please give me nitsuiteogo *.
As for the details about re-grant of notice card, please give me re-grant nitsuiteogo * of notice card.

Q
Must my number card catch grant by all means?
A

Application of my number card is not duty, but thinks that we will apply if there is hope because we are used as means of confirmation of my number in various procedures and identity verification, and my number card contributes to improvement of convenience of life.

Q
What is my number card usable in?
A

When confirmation of personal number was demanded at windows because we can use my number card as identity verification document in the same way as driver's license, with one piece of my number card, we can confirm identity verification and individual number. In addition, it is available in electronic application and convenience store grant of e-Tax.

Q
How becomes flows from application of my number card to receipt?
A

We make card by local public entity information system mechanism (J-LIS) when we will apply for my number card, and it is delivered by each ward office. We send out card grant notification to applicant by mail after the inspection at each ward office whether delivered card does not have malfunction. If card grant notification arrives, please confirm guidance listed in the notification. According to guidance, please receive card in ward office Family Registry Division of ward to live. You do identity verification, and please set necessary password on this occasion.
As for the details about application method of card, please see application method of my number card.
As for the details about receipt method of card, please give me receipt method nitsuiteogo * of my number card.

Q
How will you propose my number card?
A

We send notice card from November through December in 2015. Application of my number card and envelope for sending are enclosed by sending thing of the case. If you fill in this application with required items and can mail after photograph of the face attachment, we can apply.
As for the details about application method of card, please see application method of my number card.

Q
What should I do if I lose application of my number card?
A

We can reissue application of my number card at ward office of ward to live. Please report to ward office Family Registry Division after having identity verification document. (as for the reissue of application, free)
For details, please give me grant application nitsuiteogo * of my number card.

Q
Can you download application of my number card on the Internet?
A

We can download in page in the Internet called "my number synthesis site". In addition, using PC and smartphone, structure which we can apply for is prepared.
For details, please give me grant application nitsuiteogo * of my number card.

Q
Can even child (under 15 years old) apply for my number card?
A

Application is possible. But, in the case of my number card grant, legal representative (pro-incarnation) has to come to ward office together with child (under 15 years old), too.
For details, please give me receipt nitsuiteogo * of my number card by legal representative.

Q
It is the foreign family register, we want to acquire my number card, what should I do?
A

It is the foreign family register, but person with resident certificate can acquire my number card in Yokohama-shi.

Q
Can I have self-addressed envelope in case of my number card application by addition?
A

Self-addressed envelope assumes one piece to one household on sending notice card. When you distribute in household and apply, you download envelope and use or offer envelope by yourself, and please send. In addition, envelope and the postage ask for burden on person of sending when envelope is prepared by yourself.
For details, please see as we can download in page of application method of my number card.

Q
Can you not apply for my number card if you lose notice card?
A

We can apply for my number card even if we lose notice card.

Q
When we propose my number card, is photograph of the face necessary?
A

When you propose, please attach photograph on application. Size of photograph is similar to passport, and please prepare 4.5 centimeters in height, photograph for proof of 3.5 centimeters in width.
The details look at my number card synthesis site "checkpoint of photograph of the face" (the outside site).

Q
Is there deadline for application of my number card?
A

There are none in deadline for application.
As for the details about application method of card, please see application method of my number card.

Q
How long can you receive card in if you apply for my number card?
A

I almost send "grant notification" (postcard) from application from ward office in one month (and sometimes around two months) and am doing information for receipt of card. Receipt method, please see this grant notification.
As for the details about receipt method of card, please give me receipt method nitsuiteogo * of my number card.

Q
Can you get my number card in any proxy/agent?
A

Principle applicant will receive. We are doing the careful handling to confirm photograph of the face with the person at window because photograph is attached on my number card, and this becomes document of identity verification as well as driver's license and passport, and to prevent the acquisition by spoofing. In addition, receipt of proxy/agent may be possible only when the person cannot come to window by unavoidable reasons disease and body disorder or other applicant. As for the details, please see the following pages.
As for the details, please give me receipt nitsuiteogo * of my number card by any proxy/agent.

Q
Can even minor acquire my number card?
A

Minor person can receive my number card, too. But minor checks with coming over to window, and company of legal representative (in the case of child younger than 15 years in the case of adult wards such as pro-incarnation guardian) is necessary by all means. Please bring identity verification documents on this occasion as you perform identity verification of the person and laying upon, identity verification of legal representative likewise. In addition, documents (all matter certificate of family register, the tutelage entry certificate) found to be legal representative are necessary. As for the details, please see the following pages (but, in the case of child younger than 15 years, it is unnecessary when permanent domicile is case and legal representative and same household in Yokohama-shi and parent-child relationship.).
For details, please give me receipt nitsuiteogo * of my number card by legal representative.

Q
You applied for my number card, but can you cancel once?
A

Cancellation of application is possible. As there is procedure of application cancellation, you bring identity verification document, and come to Family Registry Division of ward to live.
(after the application cancellation, we can have you apply some other time)

Q
We were applying for my number card, but moved. What should I do?
A

When it is made address change after the application of my number card in interval before card being issued, application of my number card in the past becomes invalid, and card application is necessary some other time in new Address place.

Q
Address which we listed in my number card changed by moving. What should I do?
A

When Address changes by moving as Address is listed in my number card, we add new Address on the surface of my number card. At window of the municipalities with new Address, in the case of transference procedure, take my number card by all means.
For details, look at time when we had change in Address or full name of my number card.

Q
Time limit of electronic certificate of Basic Resident Register card has expired. Can you update?
A

With introduction of my number system, issuance of Basic Resident Register card, electronic certificate was finished in December, 2015. Therefore electronic certificate equipped with by Basic Resident Register card is available until expiration date, but is new; was not able to update.
We will have you acquire my number card when electronic certificate is necessary.

Q
Does my number card have expiration date?
A

Adult is expiration date of my number card in consideration of minor (under 20 years old) changing figure from issue date to the fifth birthday from issue date to the tenth birthday.
※There are none to notice card on expiration date.
For details, please give me nitsuiteogo * for my number card and validity of electronic certificate.

Q
Do validity of my number card and validity of electronic certificate vary?
A

In the case of adult, we consist of issue dates until the tenth birthday for validity of my number card, and it is, and validity of electronic certificate may be different from until the fifth birthday from issue date.
As for the details about validity, please give me nitsuiteogo * for my number card and validity of electronic certificate.
As for the details about confirmation method of validity, please give me confirmation method nitsuiteogo * of validity of electronic certificate.

Q
We do not know the validity of electronic certificate recorded to my number card. Is there method to confirm?
A

My number card can confirm with PC of home about validity of recorded electronic certificate.
As for the details about confirmation method of validity, please give me confirmation method nitsuiteogo * of validity of electronic certificate.
※When you have any questions about confirmation method, please refer to personal number card call center.
[personal number card call center]

  • General toll free number
    0120-95-0178 (push number "1")
    Weekday 9:00-20:00 (Saturdays, Sundays, and holidays: 9:30-17:30)
  • Navigator dial (it takes call charge) common throughout the whole country
    0570-783-578
    All day: 8:30-20:00
    ※In addition, please call 050-3818-1250 when it is not connected by IP telephone.
Q
When I want to change password that I set to my number card, what should I do?
A

We accept change procedure in change with PC of home and ward office Family Registry Division of ward to live.
In addition, it is reset procedure in ward office Family Registry Division as it becomes reset procedure of password when we have forgotten password.
As for the details about password change, please see password change of my number card.
As for the details about password reset, please give me password reset nitsuiteogo * of my number card.

Q
We have forgotten password that we set to my number card. What should I do?
A

Reset of password is necessary. We accept procedure in ward office Family Registry Division of ward to live.
As for the details about password reset, please give me password reset nitsuiteogo * of my number card.

Q
We repeated input of password wrong and have been locked. What should I do?
A

Procedure (we reset password) to unlock of password is necessary. We accept procedure in ward office Family Registry Division of ward to live.
As for the details about password reset, please give me password reset nitsuiteogo * of my number card.

Q
When I have lost my number card, what should I do?
A

When you encounter loss or theft, for stop disposal of my number cards, please connect with my number synthesis toll free number (Phone number: 0120-95-0178). You perform loss of reporting in police department and, with "the acceptance number near at hand," bring identity verification document, and please start report of loss in Family Registry Division of ward to live afterwards.
When my number card is lost, as for the details to relate to when my number card is lost, please give me nitsuiteogo *.
As for the details about re-grant of my number card, please give me re-grant nitsuiteogo * of my number card.

Q
Giving in validity of envelope for my number card application in hand becomes until October 4, 2017. Is this not usable anymore?
A

When we push ourselves forward, and validity becomes until October 4, 2017 (Heisei 29), it is available until May 31, 2022 (Reiwa 4). Please just use without putting stamp.
The details look at my number card synthesis site (the outside site).

Q
We have lost envelope for my number card application. What should I do?
A

We lose envelope for sending and can download by addition when I want.
You assemble, and please use whether you have you attach on the surface of envelope you have.
For details, please see as we can download in page of application method of my number card.

Reference about my number system

As for the details, please see reference about my number system.

Inquiry to this page

Civic Affairs Bureau administration of a ward support department Counter Service Division

Telephone: 045-671-2176

Telephone: 045-671-2176

Fax: 045-664-5295

E-Mail address sh-madoguchi@city.yokohama.jp

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