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About re-grant of my number card

Last update date September 13, 2019

When we perform loss or destruction by fire of my number card, reissue of my number card is possible. In ward office Family Registry Division of ward to live, we accept procedure.
※When you are lost out of home, before procedure of reissue, please file for report of lost article in police department . In the case of reissue procedure of my number card, reserve of the acceptance number issued by police department is necessary.

Target one (re-grant reason)

  • When we lose my number card and are destroyed by fire or we are damaged remarkably
  • When function of my number card is spoiled

Necessary thing (in the case of application for re-issue)

Person (person going through the procedure) who comes to window

The person or proxy/agent

Necessary thing

When the person applies

Please bring 5 from 1 of next each.

  1. Identity verification documents
    1. Identity verification documents with photograph of the face which we issued in public office: One point
      Thing with photograph of the face in qualifications which public offices such as driver's license, passport, Basic Resident Register card (with photograph of the face), certificate of the physically disabled, residence card, driving career certificate (thing after April 1, 2012 is best as for the grant date.) issued
    2. When there are not documents of A, the next documents: Two points
      Identification of employee health insurance person insured, identification of The Long-term Care Insurance person insured, pension book, identification of social security recipient, employee ID card, student identification card
  2. Documents which prove loss, destruction by fire of my number card
    1. When you are lost out of home, before procedure of reissue, you file for report of lost article in police department , and please come with contact information of police department and the acceptance number of report of lost article near at hand.
    2. Affliction certificate which fire department or city issues by fire when we are destroyed by fire
    3. When you are lost in home, in the case of procedure, please fill in process of loss to "personal number card application for re-issue book" having you fill out.
  3. Photograph of the face (size 4.5cm in height X 3.5cm in width)
  4. Former; my number card (except case of loss, destruction by fire)
  5. Re-grant fee 1,000 yen (please pay at the time of application)
    ※We cannot repay fee that we paid. Thank you for your understanding beforehand.

When proxy/agent applies

Please bring 7 from 1 of next each.

  1. Proxy/agent identity verification documents
    1. Identity verification documents with photograph of the face which we issued in public office: One point
      Thing with photograph of the face in qualifications which public offices such as driver's license, passport, Basic Resident Register card (with photograph of the face), certificate of the physically disabled, residence card, driving career certificate (thing after April 1, 2012 is best as for the grant date.) issued
    2. When there are not documents of A, the next documents: Two points
      Identification of employee health insurance person insured, identification of The Long-term Care Insurance person insured, pension book, identification of social security recipient, employee ID card, student identification card
  2. Documents which prove the power of attorney of proxy/agent
    1. In the case of legal representative (one applicant of the minority, adult ward)
      We can confirm certificate of family register (when we can confirm that we are parent and child to legal representative in same household in resident certificate with one, person (person) with permanent domicile younger than 15 years in Yokohama-shi, it is unnecessary), qualification including entry certificate
    2. In the case of proxy/agent except legal representative
      Proxy
  3. Documents which prove loss, destruction by fire of my number card
    1. When you are lost out of home, before procedure of reissue, you file for report of lost article in police department , and please come with contact information of police department and the acceptance number of report of lost article near at hand.
    2. Affliction certificate which fire department or city issues by fire when we are destroyed by fire
    3. When you are lost in home, in the case of procedure, please fill in process of loss to "personal number card application for re-issue book" having you fill out.
  4. Photograph of the face (size 4.5cm in height X 3.5cm in width) of the person
  5. Former; my number card (except case of loss, destruction by fire)
  6. Grant application (signature of applicant is necessary for application.) of my number card
    ※When you perform substitution application, please receive application beforehand at ward office.
  7. Re-grant fee 1,000 yen (please pay at the time of application)
    ※We cannot repay fee that we paid. Thank you for your understanding beforehand.
Sample of proxy

Sample of proxy becomes able to print.

Re-grant fee

1,000 yen (please pay at the time of application)
※We cannot repay fee that we paid. Thank you for your understanding beforehand.

About receipt of card

For details, please see page about receipt method of my number card.

Reference about my number system

As for the details, please see reference about my number system.

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Inquiry to this page

Civic Affairs Bureau administration of a ward support department Counter Service Division

Telephone: 045-671-2176

Telephone: 045-671-2176

Fax: 045-664-5295

E-Mail address sh-madoguchi@city.yokohama.jp

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