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New coronavirus infectious disease measures (citizen's all of you)

Last update date January 13, 2021

We renewed page about "new coronavirus infectious disease". We place information of new coronavirus infectious disease measures for citizen's all of you in this page.

You call, and please connect with medical institution on consultation for symptoms such as fever beforehand. (to citizen's all of you to ask, and to comprise for season of seasonal flu)

 It is difficult for seasonal flu and common cold (a cold) that are prevalent in usual to distinguish from new coronavirus infectious disease only for symptom.
 It is necessary to perform preparations before medical examination or timing with testee for other symptoms to cope in the case of which with consultation medical institution.
 Person with symptoms such as fever, a cough, sore throat, general malaise, please cooperate to have "the front having a medical examination" do "telephone contacts consultation medical institution" by all means.

Consultation method when we are anxious about infection to new coronavirus

For more details, please see page of "(call center) about consultation counter about new coronavirus infectious disease".
※Prior to consultation, please talk with medical institution on the telephone by all means.
※On (mainly after 17:00) and holiday, information for medical institution which can be amenable to examination of new coronavirus infectious disease (carry out when we admit that it is necessary as a result of medical examination of doctor) may become by night after the next day.
 Correspondence such as asking for emergency conveyance (the 119th) in the case of emergency particularly to consult emergency care engine after consultation to medical institution beforehand when we gradually turn worse and cannot wait for consultation after the next day that symptom resists, please.

Flow flow of new coronavirus infectious disease basics-like consultation

Information for consultation, emergency care engine at the time of sudden illness

When, on the night or holiday, consultation cannot wait to Consultation hours of the next day such as family medicine
Please confirm medical institution which you can consult on Medical Care Bureau homepage. (please talk with medical institution over telephones before consultation by all means.)

About prophylaxis

About new coronavirus infectious disease, patient outbreak report continues in all parts of the world as of November, 2020. In addition, practice of "security of social distance" of around 2m and "appropriate ventilation" is effective for basic prophylaxis such as "a cough etiquette" such as mask wearing "alcohol disinfection of finger "brisk hand-washing with running water" to prevent infection when hand cannot wash immediately".

Video of new coronavirus infectious disease measures

Yokohama FC and the new coronavirus infectious disease prevention!

Alcohol disinfection of finger

When hand cannot wash under running water immediately, utilization of ethanol (a certain course preparation) for disinfection of 70~95% density is effective.

Instructions (Fire Bureau) to handle surgical spirit safely

With a cough etiquette

When we have symptoms such as a cough or sneezing, it is measures by to wear mask, and to control mouth and nose with handkerchieves, prevent droplet infection to people in circumference.

Reference materials

Of mask arrive;, outside way

As person with a cough and sneezing wears, can prevent spray (spatters such as sneezing).

Of mask arrive;

  1. We put so that nose expectation department becomes the top.
  2. We let nose expectation department fit the wings of the nose and open pleats.
  3. We let nose expectation department fit the wings of the nose. Nose covers up the whole.
  4. We lengthen pleats of mask and cover mouth and nose well.
  5. Wearing completion.

It is way outside mask

We pick up rubber and string and take off and discard without touching on the surface of mask. As for the hand-washing after having taken off, do not forget either.

Hand-washing method

Hand-washing method 1
We rub finger-tip and wash and do soap between the foaming palm, back of the hand, finger.

Hand-washing method 2
We wash to twist finger. We wash wrist. It washes away neatly and wipes off.

Hand-washing method 3
We sterilize to finger-tip, the back of the hand, palm, wrist in ethanol.

Video of how to wash of the hand

Inquiry counter

We establish Yokohama-shi new model coronavirus infectious disease call center

Please inform "Yokohama-shi new model coronavirus infectious disease call center" of general consultation about new coronavirus infectious disease. "Person that new coronavirus infectious disease is doubted", please contact "new coronavirus infectious disease returnee, contact consultation center".

We place information of "telephone consultation counter of Ministry of Health, Labour and Welfare" in the page mentioned above.

You use downloading (PDF: 10,274KB) of poster, and please share with immediate all of you.

About setting of simple specimen collection place

With simple specimen collection place

It is place gathering specimen necessary for polymerase chain reaction test.
The system is such that simple specimen collection place gathers after family medicine made advance reservations. In addition, setting place assumes non-public announcement from the viewpoint of prevention of infection spread and ensuring safety, securing of privacy.
※Even if come over to setting place directly, please be careful as you cannot gather specimen.

Target person

Family medicine doubts infection and it was decided to go to inspection and becomes a target.
In addition, we intend for which can visit an office by privately-owned cars which the person or family runs as we gather specimen for prevention of infection spread with getting into car.
※As we prepare transportation vehicle in Yokohama-shi when we cannot offer privately-owned cars, please consult with family medicine.

Related link

Adobe Acrobat Reader DC (old Adobe Reader) is necessary to open file of Portable Document Format.
Person who does not have can download free of charge from Adobe company.
Get Adobe Acrobat Reader DCTo downloading of Adobe Acrobat Reader DC

Inquiry to this page

Health and Social Welfare Bureau health security department health security section

Fax: 045-664-7296 (not number of ※ call center.)

E-Mail address [email protected] (not address of ※ call center.)

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Page ID: 194-000-007

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