If you have a fever or other symptoms, please call a medical institution in advance.
It is difficult to distinguish between the new coronavirus infection and the seasonal influenza and cold (cold), which are prevalent every year, based on symptoms alone. In order to be able to respond in any case, the medical institution where you are consulting needs to prepare before the consultation and adjust the time with the patient with other symptoms. If you have symptoms such as fever, cough, sore throat, general malaise, etc., please cooperate to make sure to contact the medical institution before consulting. Basic consultation flow (2021 / 4 / 1) (PDF: 125KB)
Consultation method when we are worried about infection with new coronavirus
Specifically, please see page of "about consultation counter about new coronavirus infectious disease (call center)". ※Before consulting, be sure to consult a medical institution by phone. ※At night (mainly after 17:00) and on holidays, information on medical institutions that can conduct tests for new coronavirus infections (conducted if deemed necessary as a result of a doctor's consultation) may be provided after the next day. If you are unable to wait for a consultation after the next day, such as when the symptoms are strong or gradually worsening, consult a medical institution in advance and consult an emergency medical institution. Please take measures such as requesting.
Please contact Yokohama-shi new coronavirus infectious disease call center (Phone: 045-550-5530) for consultation and consultation about new coronavirus infectious disease. It is available 24 hours a day.
Consultation in case of sudden illness, guidance of emergency medical institution
As of November 2020, cases of new coronavirus infection have been reported around the world. In order to prevent infection, in addition to basic preventive measures such as "frequent hand washing with running water", "alcohol disinfection of fingers when hands cannot be washed immediately", and "cough etiquette" such as wearing a mask, about 2m It is effective to practice "securing social distance" and "appropriate ventilation".
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Alcohol disinfection of fingers
If your hands cannot be washed immediately with running water, it is effective to use an ethanol (alcohol formulation) for disinfection at a concentration of 70-95%.
It is a place to collect samples necessary for the PCR test. The simple sample collection point is designed to be collected by a family doctor after making an advance reservation. In addition, the location is not disclosed from the viewpoint of preventing the spread of infection, ensuring safety, and ensuring privacy. ※Please note that samples cannot be collected even if you come directly to the installation location.
Applicable to those who are suspected of being infected by a family doctor and are to go to the test. In addition, in order to prevent the spread of infection, samples are collected while riding a car, so it is intended for those who can come to the office by private car etc. driven by the person or family. ※Even if you cannot prepare a private car, etc., we will prepare a transfer vehicle in Yokohama City, so please consult your GP.