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Inquiry counter

Last update date May 28, 2020

Information for consultation counter

We are consulted targeting at the person and neighboring people. Please consult by all means without holding alone.
※Under the influence of new coronavirus infectious disease, we may change Reception hours. Please refer to each consultation for the details.

As of April, 2020


Consultation such as health, trouble of heart

Way of life, child care of health and woman of heart and consultation about DV

List of consultation
Target/consultation

Consultation organization

Phone number

Reception hours

Product for citizens

Telephone consultation of heart
(health consultation center of Yokohama-shi heart)

045-662-3522

From weekdays 5:00 p.m. to 9:30 p.m.
From holiday 8:45 a.m. to 9:30 p.m.
(at consultation time, we are doing with around 20 minutes. We do not accept principle, continuation consultation. I would like understanding and cooperation.)

Ward Health and Welfare Center (ward office) which lives

In Health and Welfare Center, we perform interview consultation and visit (by appointment only) other than telephone consultation.

(fortune) telephone (the outside site) telephone consultation of Yokohama life

045-335-4343

24 hours a day, every day

Telephone of suicide prevention life

0120-783-556

It is 8:00 a.m. every month from 8:00 a.m. for ten days

Gender equality center Yokohama (the outside site)
(when it is heart, we talk about synthesis of way of life)

045-871-8080


From Tuesday, Wednesday, Friday, Saturday 9:30 to 16:00 (excluded for New Year holidays)
Friday 18:00 - 20 (excluded for holiday, New Year holidays)

Gender equality center Yokohama (the outside site)
Human rights violations consultation (consultation such as gender-related discrimination) about gender equality
045-862-5063From 9:30 to 16:00 (Thursday, Sunday, days except New Year holidays)

Yokohama-shi DV consultation support center

※Regardless of sex, we accept.
045-671-4275 from Monday to Friday from 9:30 to 16:30 (except holiday)
045-865-2040 from Monday to Friday from 9:30 to 20:00 (except Saturdays, Sundays and holidays from 9:30 to 16:00 ※ fourth Thursday)

Consultation for workers

Consultation about mental health of working person

List of consultation
Target/consultation

Consultation organization

Phone number/E-mail

Reception hours

Product for workers
Product for industrial health people in charge

Mental health consultation of working person
(Kanagawa labor center)

045-633-6110

First 2.3.4 Tuesday (except holiday, New Year holidays)
From 1:30 p.m. to 4:30 p.m.
(need reservations only as for the interview consultation)

Yokohama Rosai Hospital
Worker mental health center

(Email) [email protected]
Yokohama Rosai Hospital
Page (the outside site) of worker mental health center

365 days 24 hours
About item having you fill out, please confirm page of Yokohama Rosai Hospital worker mental health center.

Consultation about school, the young people

Consultation about school and education, truancy, problem about child including bullying and young problems such as stop-at-home

List of consultation
Target/consultationConsultation organizationPhone numberReception hours
School, education, childEducation synthesis consultation center (Board of Education)The bullying 110th0120-671-388365 days 24 hours
Education synthesis consultation center (Board of Education)Telephone, interview consultation counter about general education
(including ward child home support consultation)
Page of education synthesis consultation center
Education synthesis consultation center (Board of Education)Counselor of going schoolPage of education synthesis consultation center
Human rights consultation of Kanagawa bar association synthesis legal advice center child045-211-7700From Tuesday 1:15 p.m. to 4:15 p.m.
Yokohama-shi children's guidance office (four)Page of Yokohama-shi children's guidance office
Ward Health and Welfare Center (ward office) which livesIn Health and Welfare Center, we perform interview consultation and visit (by appointment only) other than telephone consultation.
The young peopleYokohama-shi Youth Guidance Center045-260-6615
(for exclusive use of consultation)

Monday through Friday
(except holiday, New Year holidays)
It is 5:00 p.m. from 8:45 a.m.

Use plaza (the outside site) in western Yokohama045-744-8344
(for exclusive use of consultation)
Monday through Saturday
(except holiday, New Year holidays, third Monday)
It is 7:00 p.m. from principle 11:00 a.m.
Use plaza (the outside site) in southern Yokohama045-761-4313
(for exclusive use of consultation)
Monday through Saturday
(except holiday, New Year holidays, third Monday)
It is 7:00 p.m. from principle 11:00 a.m.
Use plaza (the outside site) in northern Yokohama045-948-5503
(for exclusive use of consultation)
Monday through Saturday
(except holiday, New Year holidays, third Monday)
It is 7:00 p.m. from principle 11:00 a.m.
Use plaza (the outside site) in eastern Yokohama045-642-7001Monday through Saturday
(except holiday, New Year holidays, third Monday)
It is 7:00 p.m. from principle 11:00 a.m.

Consultation of elderly person

Consultation about problems such as care or elderly abuse

List of consultation

Elderly person, fatigue caused by care, abuse

Page of Local Elderly Care Management Center of area to live

Consultation of multiple debt and law

Consultation about problems such as the inheritance and will, divorce, debt rearranging (debt), leased land rented house, consumer life

List of consultation
Target/consultation

Consultation organization

Phone number

Reception hours

Multiple debt consultation

Law terrace Kanagawa (the outside site)

050-3383-5360

It is 5:00 p.m. from 9:00 a.m. on weekdays
(need reservations free interview legal advice)

Law terrace support dial

0570-078-374

It is 9:00 p.m. from 9:00 a.m. on weekdays
It is 5:00 p.m. on Saturday from 9:00 a.m.

Kanagawa bar association
Legal advice center general information (the outside site)
 
※The details, please identify homepage

045-211-7700 
Kannai legal advice center (the headquarters)

From weekdays 9:30 a.m. to 17:00 p.m.

Kanagawa judicial scrivener society (the outside site)045-641-1389From weekdays 1:00 p.m. to 4:00 p.m. (telephone, free of charge)

Various legal advices

Yokohama citizen counselor's office

045-671-2306

It is 5:15 p.m. (by appointment only) from 8:45 a.m. on weekdays

Legal advice of ward office to live

Information for special consultation page (the outside site) of each ward

Own death bereaved hot line

List of consultation
Target/consultation

Consultation organization

Phone number

Reception hours

Family and friend
Person whom we lost in suicide

Own death bereaved hot line
(health consultation center of Yokohama-shi heart)

045-226-5151

First third Wednesday (except holiday, New Year holidays)
It is 3:00 p.m. from 10:00 a.m.

Psychiatry emergency care information window

On holiday, we introduce medical institution about mental disease that the sudden onset or condition turned worse immediately by night when consultation is necessary.
(at first, please consult with family medical institution about person visited a hospital for treatment by psychiatric practice organization.)
(please use ward Health and Welfare Center, mental health welfare consultation to live for from 8:30 to 17:00 on weekdays.)

List of consultation
Target/consultation

Consultation organization

Phone number

Reception hours

On night holiday
・ which developed in mental disease
Where condition turned worse

Psychiatry emergency care information window

045-261-7070

It is 8:30 a.m. from 5:00 p.m. on weekdays
Holiday 8:30 a.m. ... 8:30 a.m.
※In the case of weekdays, the next day is accepted until 8:00 a.m.

We accept Japanese-Chinese consultation by ward Health and Welfare Center, mental health welfare consultation to live on weekdays.

  • Telephone consultation
  • Interview consultation and home visit (by appointment only)
  • Consultation (by appointment only) by specialist
  • Group activities such as life classroom or family classroom

For details, please refer to living ward Health and Welfare Center.

Ward Health and Welfare Center
The ward namePhone numberReception hours
Tsurumi Ward045-510-1848It is 5:00 p.m. from 8:45 a.m. on weekdays
Kanagawa Ward045-411-7115It is 5:00 p.m. from 8:45 a.m. on weekdays
Nishi Ward045-320-8450It is 5:00 p.m. from 8:45 a.m. on weekdays
Naka Ward045-224-8166It is 5:00 p.m. from 8:45 a.m. on weekdays
Minami Ward045-341-1142It is 5:00 p.m. from 8:45 a.m. on weekdays
Konan Ward045-847-8446It is 5:00 p.m. from 8:45 a.m. on weekdays
Hodogaya-ku045-334-6349It is 5:00 p.m. from 8:45 a.m. on weekdays
Asahi Ward045-954-6145It is 5:00 p.m. from 8:45 a.m. on weekdays
Isogo Ward045-750-2455It is 5:00 p.m. from 8:45 a.m. on weekdays
Kanazawa Ward045-788-7848It is 5:00 p.m. from 8:45 a.m. on weekdays
Kohoku Ward045-540-2377It is 5:00 p.m. from 8:45 a.m. on weekdays
Midori Ward045-930-2434It is 5:00 p.m. from 8:45 a.m. on weekdays
Aoba Ward045-978-2453It is 5:00 p.m. from 8:45 a.m. on weekdays
Tsuzuki Ward  045-948-2348It is 5:00 p.m. from 8:45 a.m. on weekdays
Totsuka Ward045-866-8465It is 5:00 p.m. from 8:45 a.m. on weekdays
Sakae Ward045-894-8405It is 5:00 p.m. from 8:45 a.m. on weekdays
Izumi Ward045-800-2446It is 5:00 p.m. from 8:45 a.m. on weekdays
Seya Ward045-367-5755It is 5:00 p.m. from 8:45 a.m. on weekdays

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