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FAQs

Last update date October 23, 2019

Q
What is card with *?
A

We issue to Yokohama citizens 65 years or older and are card to tie "the support shop to with *" to pray for when we want all of you and elderly people to live lively forever in Yokohama. By showing card in the support shop, can receive discount of products and admission.
Please go to town with "card happily with *".

Q
Eligible people whom card is available to with *?
A

It is made resident registration at 65 years or older in Yokohama-shi and becomes a target. Application of special treatment contents becomes only the person, but there is store where the use of companion is possible at some stores basically. Please confirm at the time of the use in the support shop.

Q
Where can I have card with *?
A
  1. You can get at ward office Elderly and Disabled Support Division or the sixth floor of Sogo Yokohama = millennium counter.
  2. He/she lives in the city and, in become newly 65 years old, sees to home.
  3. You bring indenture (health insurance card, driver's license) that it is revealed that it is Yokohama citizens 65 years or older at ward office window or the sixth floor of Sogo Yokohama = millennium counter, and apply for people moved to Yokohama-shi 65 years or older.
Q
When we lost card with *? What should reissue do?
A

It becomes issuance only for once per person, but reissues basically when it is lost. You bring indenture (including health insurance card, driver's license) found to be Yokohama citizens 65 years or older in ward office of ward to live, and please file for reissue.

Q
With * expiration date of card?
A

There are none to card on expiration date.

Q
When we forgot card with *?
A

When he/she comes to forget only after card being shown with * as it is available service, I am sorry, but am not available.

Q
Where is card usable with *?
A

It is available in the support shop with *.

  1. Place where it is put sticker of design same as card with *.
    ※Please note that there is place where sticker is not shown in some support shop.
  2. We are published in the support shop list with *.
    ※We distribute in ward office, service counter in the city hall of neighborhood. In addition, please confirm the latest support shop inspection on website.
  3. It is enrolled in the support shop search of our website.

※Information of each support shop may be changed without notice. Please refer to each support shop for the details including special treatment contents.

Q
Is there list of support shops becoming booklet?
A

We distribute "list of support shops in ward office, service counter in the city hall with *". In addition, please confirm the latest support shop inspection on this website.

Q
Opinion, inquiry counter to "card with *?"
A

Please connect with Yokohama-shi call center.
Telephone: 045-664-2525 FAX: 045-664-2828

Inquiry to this page

The Health and Social Welfare Bureau advanced age Health and Welfare Department advanced age health welfare section

Telephone: 045-671-2406

Telephone: 045-671-2406

Fax: 045-641-6408

E-Mail address [email protected]

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Page ID: 977-065-343

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