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Last update date July 30, 2020


Guidance of fare, line of municipal bus, subway, usage or course to destination

Yokohama-shi call center
Phone number045-664-2525
Fax number045-664-2828
Inquiry by email

Inquiry form (the outside site) for PC (the outside site)
Smartphones refer for business; form (the outside site) (the outside site)
※The details, please identify page of Yokohama-shi call center.

Reception hoursFrom 8:00 a.m. to 9:00 p.m. (year round)

※Common inquiry look at page (public transport Q&A) (the outside site) of Yokohama-shi call center.

Inquiry of thing left behind

Opinion, request

Please send inquiry, opinion, request about Yokohama municipal subway, bus from the following contribution form. Of future business administration refer to.

But, about the next contents, please note that you cannot accept.

  • We slander specific individual and group (slander) and are against thing or public order and morals to slander
  • For-profit thing
  • The international situation that Motoichi does not affect directly, private judgment about social conditions
  • Thing that purpose is uncertain

Across range of the use purpose, we use personal information in the inside of city and, as a general rule, do not perform what we provide outside the city. About protection (privacy policy) of personal information, please see this.


※About opinion that had you approach, we have time for answer for around two weeks. Thank you for your understanding beforehand.

  • Please fill in contents concretely if possible. (subway or bus or the date and time or place)
  • When answer is hoped for, "Address" (the name is necessary, too), please fill in either of "Phone number" (the name is necessary, too) as contact means "e-mail address". For investigation or fact checking, we have time for answer for around two weeks. But we may have time from usual when acceptance day hits just before long holidays.
  • We become receptionist of business day. As for suggestion, the request that we had, it is Saturday, Sundays and holidays and the year-end and New Year rest agency sunlight in reception desk on next business day.
  • When you use all or part conversion, the second, please inquire for answer from Transportation Bureau.
  • As answer may not arrive depending on reception setting (domain designation) of email, please make to be receivable.
  • We do not announce about answer from inquiry contents and Transportation Bureau.
  • When image wants to be posted, sorry for your inconvenience, but please post on the following e-mail address.
    E-mail: [email protected]

About contribution form

Contribution form (the outside site) for PC

Contribution form (the outside site) for cell-phone

Contribution form (the outside site) for smartphone

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