Consumer Life

Consumer affairs counselors respond to consultations on contract troubles for products and services related to consumer life, and provide advice and mediation.
First of all, please call the Consumer Affairs Center. For more information, please refer to the following website.

Click here for the homepage: Yokohama City Consumer Life Center (outside site)

[Telephone Consultation]
ＴＥＬ： ０４５－８４５－６６６６

Consultations are accepted at the following time.
(Weekdays) ９：００～１８：００
(Saturdays and Sundays) ９：００～１６：４５
Every day except holidays and New Year's holidays (12/29-1/3)

"Consumer Life Information Yokohama Living Navi" contains information on consumer life such as consumer life consultation-related information, product test room information, measurement information, and local information, as well as information on classrooms and courses sponsored by the Consumer Affairs Center. doing.

Yokohama living navigator (in city consumer life synthesis center homepage) (outside site)

By registering for "Hamano Tasuke Mail", the center will regularly send information on new malicious business methods and consumer life to your mobile phone from the center. ＊The registration fee is free.
Hamano Tasuke Mail (in the City Consumer Affairs Center homepage) (outside site)

Cooling-off (outside site)
Link collection (outside site)