What should I do if I lose my commuter pass for a municipal bus?

・In the case of registered PASMO commuter pass
　Please apply for a commuter pass reissue procedure at the PASMO service window. After the next day, you will not be able to use or refund the lost PASMO.
　Procedures can also be made at the municipal bus commuter pass sales office or at some municipal bus offices (Hodogaya, Wakabadai, Takigashira, Honmoku, Midori, Isoko).

・In the case of anonymous PASMO commuter pass or paper commuter pass
　Commuter tickets cannot be reissued.

・In the case of Suica commuter pass
　Please contact the Suica handling office of JR East.

※"PASMO" is a registered trademark of Pasmo Corporation.
※"Suica" is a registered trademark of East Japan Railway Company.