In this page, we publish information (support menu, consultation counter) for citizen's all of you about new coronavirus infectious disease.
Table of contents of this page
Support menu (product for citizen's all of you)
List of support menus (product for citizen's all of you)
Main assistance measures (product for individuals) in conjunction with new coronavirus infectious disease (PDF: 486KB)
We summarize assistance measures for citizen's all of you in list. You download, and please inflect.
About special Supplementary Income Payment
We publish news from Yokohama-shi about Supplementary Income Payment (per one payment eligible person 100,000 yen) especially.
About temporarily special benefit to child care household
We pay temporarily special benefit (10,000 yen per one target elementary school studenｔ) to household receiving Child Allowance (except exception payment).
Temporarily special benefit (Yokohama-shi) to single-parent households
For Child Raising Allowance receipt household, we pay temporarily special benefit (20,000 yen per one household).
Temporarily special benefit (country) to single-parent households
This benefit is benefit to be paid separately from "temporarily special benefit to single-parent households" of 20,000 yen payment that Yokohama-shi performs originally. We are going to publish application and information about procedure in August.
New coronavirus infectious disease-response closure support gold, benefit (Ministry of Health, Labour and Welfare) (the outside site)
We provide medium and small-sized business which was not able to catch wage (leave allowance) during closure among workers which was made to be closed under the influence of new coronavirus infectious disease with money of new model coronavirus infectious disease correspondence closure support, benefit.
About allowance for injuries and diseases supply of National Health Insurance
We are absent from companies by member of National Health Insurance is infected with new coronavirus infectious disease or there being symptoms such as fever, and infection being doubted and are provided when enough salaries cannot receive from business owner.
About allowance for injuries and diseases supply of medical system for elder senior citizens (the outside site)
We are absent from companies by member of medical system for elder senior citizens is infected with new coronavirus infectious disease or there being symptoms such as fever, and infection being doubted and are provided when enough salaries cannot receive from business owner.
About fund, exception loan of general support fund urgently small livelihood welfare funds
It is in window, and, based on influence of new coronavirus infectious disease, each ward Council of Social Welfare carries out loan of exception for various places of trouble for living wage by closure or unemployment.
About worker loan system corona measures fund loan
Toward worker whom income decreased under the influence of new coronavirus infectious disease, we carry out loan of exception to be able to use for 1.0% of interest (separately 0.7-1.2% of guarantee charges).
To students having a problem by new coronavirus information for information - such as - various support systems
We show around various support systems and rink to information site which students can use.
About securing of house benefit
We publish news from Yokohama-shi about expansion for supply of house security benefit to be paid when we lost house by quitting a job and business closing or we might lose.
Yokohama-shi residence support meeting consultation counter (the outside site)
From person whom securing of house is troubling about house is consulted, and put. (free)
About temporary offer of Municipal Housing
By discharge accompanied with influence of expansion of new coronavirus infectious disease, we provide to house which came to have difficulty in security at 1:00 of Municipal Housing.
About safety net house with rent assistance
We raise the amount of upper limit of rent reduction assistance for owner of "safety net house with rent assistance" that income decreased and enters and reduce burden on rent of resident.
About postponement of payment, reduction of taxes such as utilities
About the postponement of payment situation such as utilities on the basis of influence of new coronavirus infectious disease
Under the influence of new coronavirus infectious disease, we accept consultation about postponement of payment for people having difficulty in payment.
About postponement system of city tax
Under the influence of new coronavirus infectious disease, we publish about postponement system in city tax for people having difficulty in tax payment.
Extension (National Tax Agency) of deadline for report, payment of national tax (the outside site)
As for report income tax, gift tax, the personal company having difficulty in reporting consumption tax before time limit, extension of deadline for report may be accepted.
About postponement of payment of water rate, sewerage system usage fee
Under the influence of new coronavirus infectious disease, we publish about postponement of payment of water rate, sewerage system usage fee for people having difficulty in payment temporarily.
Information such as income decrease due to Yokohama-shi National Health Insurance charges new model coronavirus infectious disease for reduction of taxes
We may receive reduction of taxes of National Health Insurance charges about cases that came to have difficulty in payment of premium under the influence of new coronavirus infectious disease.
About reduction of taxes of Long-term Care Insurance Premium
We may receive reduction of taxes of Long-term Care Insurance Premium about cases that came to have difficulty in payment of premium under the influence of new coronavirus infectious disease.
About exception exemption application of National Pension Plan (Kokumin Nenkin) premium
Under the influence of new coronavirus infectious disease, we inform of reception desk procedure for exception exemption application by temporariness when payment of National Pension Plan (Kokumin Nenkin) premium became difficult.
Postponement of payment (the outside site) of electricity, gas rate
Person with difficult circumstances may receive respite of payment for payment of electricity, gas rate.
Postponement of payment (the outside site) of communication rate
Person with difficult circumstances may receive respite of payment for payment of communication rate.
About reduction of taxes of proof issuance fee (about reduction of taxes (free of charge) such as copying of certificate (resident certificate necessary for financing facilities affecting 1 new model coronavirus infectious disease of grant fee of))
It is said with free of charge about grant fee of certificate which is necessary for procedure for financing and loan accompanied with expansion of new coronavirus infectious disease, various support systems.
About reduction of taxes of proof issuance fee (in issuance processing fee of tax certificate necessary for financing facilities affecting 2 new model coronavirus infectious diseases about reduction of taxes)
About all tax certificates which were applied to financing and procedure to affect new coronavirus infectious disease for loan, various support systems for for the purpose of using, we remit issuance fee of certificate, and it is said with free of charge.
About the urgent employment of staff of fiscal year appointment
About the urgent employment of staff of fiscal year appointment
Targeting at people who lost job under the influence of new coronavirus infectious disease, we carry out the urgent employment of the appointment staff in the fiscal year.
Consultation counter (product for citizen's all of you)
As for detailed (including information such as "FAX number for inquiry of not to hear" or "dial for exclusive use of multiple languages") of "special Supplementary Income Payment call center", please see page about "special Supplementary Income Payment".
Health of other consultation counters, hearts
Kanagawa LINE official account (the outside site)
We establish LINE official account "new Corona measures personal support" (administration) in Kanagawa. We make friends with account and by having you input your state, can receive reporting about new model coronavirus to state of the person.
Kanagawa child home 110th consultation LINE (the outside site)
We accept consultation about trouble of parent-child relationship and family utilizing LINE, child including anxiety of child care free.
By family relations toward the trouble
By measures of new coronavirus infectious disease, past life changes completely and thinks that time that families spends at home increases. Do family and parent-child relationship, worry and troubles including thing about child care not increase while it looks like it? Please talk without holding alone.
To all of you made medical treatment for new coronavirus infectious disease
We gathered up that it was for hint to keep health of mind including change of possible heart and the actions to be taken in medical treatment life.
Health of new coronavirus infectious disease and heart
Self-restraint of various activities is demanded, and, with change of life, as for us, mind and body are subjected to stress together. We compiled the point to be careful about to follow health of heart.
New coronavirus infectious disease and dependency
By change of life such as self-restraints, intakes such as alcohol or drug may increase. Point omatomashita where holding is careful about by problem of dependence in daily life.
Youth Guidance Center
About various problems that the young people and the family have, we accept consultation. (free)
Local use plaza
We perform general consultation of the person of puberty, youth and family. (possible free of charge, e-mail consultation)
Kanagawa child, young people's general consultation LINE (the outside site)
We accept various consultation from child, young man (until about 39 years old) of Kanagawa. (free)
Yokohama work support center (the outside site)
We accept labor consultation in conjunction with new coronavirus. (free)
Yokohama-shi employment support center (the outside site)
We accept working consultation to support early employment of people who lost job under the influence of new coronavirus infection spread. (possible free of charge, Web consultation)
Information (product for citizen's all of you) except support menu
Infectious disease measures
New coronavirus infectious disease measures
Basic prophylaxis such as "brisk hand-washing" "cough etiquette" is effective to prevent infection. In this page, we settle prophylaxis of new coronavirus infectious disease.
About setting of simple specimen collection place
We have cooperation of Yokohama-shi Medical Association that infection is doubted and can receive polymerase chain reaction test immediately and install simple specimen collection place in around ten city.
School, nursery school (thing about closure, resumption)
About the reopening of graded instructional activities such as elementary school, junior high school, high school, special support school
Elementary school, junior high school, high school of Yokohama City Univ. places information about resumption of graded instructional activities such as special support schools.
Correspondence of after school business of primary schoolchild
We publish about correspondence of after school business (in the support school after school special kids club true child contact school, After-School Care Program Clubs) to affect new coronavirus infectious disease measures.
Correspondence such as nursery schools
We publish about responses such as nursery schools to new coronavirus infectious disease.
About procedure, correspondence at ward office ※Content published in "support menu" (product for citizen's all of you) is excluded
Request about procedure for moving (notice of the change of address) or certificate acquisition
Window of ward office Family Registry Division is crowded by procedures accompanied with moving very much every year in May from March. For extended prevention of new coronavirus infectious disease, I would like cooperation for intensive relaxation of congestion. We publish about transference procedure by means except congestion prediction calendar and the next agency for ward office moving window (Family Registry Division Registration Section window).
About correspondence of tax practice window accompanied with emergency declaration
For extended prevention of new coronavirus infectious disease, we guide possible procedure even if we do not have the next agency on tax practice window.
Extension of deadline for report of municipal tax, prefectural tax personal in 2020
We extend deadline for report of personal municipal tax, prefectural tax in 2020 registering at each ward office and decide to accept report of municipal tax after Friday, April 17, 2020.
About procedure to ward Insurance and Pension Division by mail
National Health Insurance, National Pension Plan (Kokumin Nenkin), Subsidies for Medical Expenses for Pediatric Treatment, single-parent family publish about the medical expenses furtherance, the severe person with a disability medical expenses furtherance, procedure by mail about The Long-term Care Insurance to prevent new coronavirus infection spread.
Facility, event (information such as closing, resumption, cancellation, postponement)
Closing, the reopening such as use of citizen facilities
With cancellation of emergency declaration, we reopen progressively about the citizen's use facilities. We publish due dates of resumption.
Event to become cancellation, postponement
For extended prevention of new coronavirus infectious disease, city, ward places information of cancellation, postponement such as sponsorship, event, meeting, the training to cosponsor. We update information at any time.
About remodification of held method of gathering to celebrate "Coming-of-Age Day" in 2021
We announced that we changed to online coming-of-age ceremony on July 6 for gathering (the following, coming-of-age ceremony) to celebrate "Coming-of-Age Day" in 2021, but as a result of having a lot of opinions from new adult and protectors, and having considered again, judged what we held in venue on July 15.
About establishment cancellation of beach
About everyday infection prevention, pregnant woman health check-up, consultation counter
・Synthesis measures business such as expectant mothers under the new coronavirus fashion
Risk of infectious disease is the situation to continue, but the pregnancy, childbirth, child care is possible in peace, "virus inspection before delivery" based on country system "childcare carries out support to expectant mothers including support service".
Toward the single-parent home
Support toward the single-parent home
We publish support system for single-parent families and consultation.
To person whom life is troubling
To person whom life is troubling
Income decreases under the influence of new coronavirus infectious disease and guides about consultation of person whom life is troubling.
Request for appropriate correspondence based on right information
Request for appropriate correspondence based on right information
We place alerting about information of unknown the truth in SNS.
Request for consideration to human rights
About human rights violations alert, and place information of human rights consultation counter.
The situation (Ministry of Economy, Trade and Industry) of mask and antiseptic solution (the outside site)
Information of alerting about information and toilet paper and tissue about supply of mask and antiseptic solution is placed.
Request for correspondence at the time of disaster
Correspondence on the basis of new coronavirus infection risk in evacuation sites, refuge at the time of disaster
Because 3 conditions of "sealing, crowd, closeness" are easy to be equal in refuge, evacuation sites in case of typhoon and major earthquake, and there is concern about infection explosion, we gather up about correspondence to reduce risk of new model coronavirus infection.
Information of other livings
Takeout & delivery Yokohama
We introduce the city restaurant performing takeout (take-out) and delivery (delivery to home, delivery).
Production, sale of cloth mask by local coherence company of Yokohama Meister, Yokohama
As new coronavirus measures, local coherence company of Yokohama Meister, Yokohama produces cloth mask which we made use of the skill in and sells.
Please being careful about consumers troubles that we did on the pretext of new coronavirus in case of shopping
We publish alerting from Consumer Affairs Agency on coping with expansion of new coronavirus infectious disease.
About correspondence of Transportation Bureau about new coronavirus
We publish news such as changes of service accompanied with approach of the infection spread prevention of traffic managed by Yokohama-shi and influence of infection spread of new coronavirus.
About influence on household garbage collection of new coronavirus accompanied with prevention of infection spread
About way of thinking of correspondence to affect prevention of new coronavirus infectious disease in park which Yokohama-shi manages
Please be careful about fraud about water pipe
As example of suspicious telephone, email, visit to "cost money for the removal posing as the staff of city as new coronavirus attaches to water pipe" is reported in other cities, please be careful.
About the extension reception desk reopening of Yokohama-shi passport center, Yokohama-shi Centerminami passport center
In city passport center, we stopped extension receptionist for extended prevention of new coronavirus infectious disease, but reopen extension reception desk as we take necessary measures for prevention of infection spread, and the system of duties continuation was set.
About the handling of municipal bicycle parking lot
Based on going out self-restraint being called for by official announcement of emergency declaration, we extended validity of the periodical use of municipal bicycle parking lot free for two months.
About instructions about new coronavirus in apartment
We publish in consultation with instructions about new coronavirus in apartment.
About confirmation of voluntary fire prevention management, disaster prevention regime
New coronavirus infection related to "living, economic measure"
About information about new coronavirus infectious disease (special page)
Information (new coronavirus infectious disease connection) for all of the companies
Adobe Acrobat Reader DC (old Adobe Reader) is necessary to open file of Portable Document Format.
Person who does not have can download free of charge from Adobe company.
To downloading of Adobe Acrobat Reader DC