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Information (new coronavirus infectious disease connection) for citizen's all of you

 In this page, we publish information (support menu, consultation counter) for citizen's all of you about new coronavirus infectious disease.

Table of contents of this page

Support menu (product for citizen's all of you)

List of support menus (product for citizen's all of you)

We summarize assistance measures for citizen's all of you in list. You download, and please inflect.


About payment, loan

We publish news from Yokohama-shi about Supplementary Income Payment (per one payment eligible person 100,000 yen) especially.

We pay temporarily special benefit (10,000 yen per one target elementary school student) to household receiving Child Allowance (except exception payment).

For Child Raising Allowance receipt household, we pay temporarily special benefit (20,000 yen per one household).

This benefit is benefit to be paid separately from "temporarily special benefit to single-parent households" of 20,000 yen payment that Yokohama-shi performs originally.

We provide medium and small-sized business which was not able to catch wage (leave allowance) during closure among workers which was made to be closed under the influence of new coronavirus infectious disease with money of new model coronavirus infectious disease correspondence closure support, benefit.

We are absent from companies by member of National Health Insurance is infected with new coronavirus infectious disease or there being symptoms such as fever, and infection being doubted and are provided when enough salaries cannot receive from business owner.

We are absent from companies by member of medical system for elder senior citizens is infected with new coronavirus infectious disease or there being symptoms such as fever, and infection being doubted and are provided when enough salaries cannot receive from business owner.

It is in window, and, based on influence of new coronavirus infectious disease, each ward Council of Social Welfare carries out loan of exception for various places of trouble for living wage by closure or unemployment.

Toward worker whom income decreased under the influence of new coronavirus infectious disease, we carry out loan of exception to be able to use for 1.0% of interest (separately 0.7-1.2% of guarantee charges).

We show around various support systems and rink to information site which students can use.

About the employment, employment support

As we entrust the city medium and small-sized businesses with new duties for prevention of infection spread and civic life support that economic conditions turn worse under the influence of new coronavirus infectious disease expansion and plan stability of life such as which lost job in the city residents by withdrawal of employment offer discharge, employ stopper or Motoichi employs directly, creates at the employment opportunity of temporary filler to the next employment.

We accept working consultation to support early employment of people who lost job under the influence of new coronavirus infection spread. (possible free of charge, Web consultation)

We accept labor consultation in conjunction with new coronavirus. (free)

Targeting at people who lost job under the influence of new coronavirus infectious disease, we carry out the urgent employment of the appointment staff in the fiscal year.
※Offer was finished

About securing of house

We publish news from Yokohama-shi about expansion for supply of house security benefit to be paid when we lost house by quitting a job and business closing or we might lose.

From person whom securing of house is troubling about house is consulted, and put. (free)

By discharge accompanied with influence of expansion of new coronavirus infectious disease, we provide to house which came to have difficulty in security at 1:00 of Municipal Housing.

We raise the amount of upper limit of rent reduction assistance for owner of "safety net house with rent assistance" that income decreased and enters and reduce burden on rent of resident.

About postponement of payment, reduction of taxes such as utilities

Under the influence of new coronavirus infectious disease, we accept consultation about postponement of payment for people having difficulty in payment.

Under the influence of new coronavirus infectious disease, we publish about postponement system in city tax for people having difficulty in tax payment.

As for report income tax, gift tax, the personal company having difficulty in reporting consumption tax before time limit, extension of deadline for report may be accepted.

Under the influence of new coronavirus infectious disease, we publish about postponement of payment of water rate, sewerage system usage fee for people having difficulty in payment temporarily.

We may receive reduction of taxes of National Health Insurance charges about cases that came to have difficulty in payment of premium under the influence of new coronavirus infectious disease.

We may receive reduction of taxes of Long-term Care Insurance Premium about cases that came to have difficulty in payment of premium under the influence of new coronavirus infectious disease.

Under the influence of new coronavirus infectious disease, we inform of reception desk procedure for exception exemption application by temporariness when payment of National Pension Plan (Kokumin Nenkin) premium became difficult.

Person with difficult circumstances may receive respite of payment for payment of electricity, gas rate.

Person with difficult circumstances may receive respite of payment for payment of communication rate.

It is said with free of charge about grant fee of certificate which is necessary for procedure for financing and loan accompanied with expansion of new coronavirus infectious disease, various support systems.

About all tax certificates which were applied to financing and procedure to affect new coronavirus infectious disease for loan, various support systems for for the purpose of using, we remit issuance fee of certificate, and it is said with free of charge.

Consultation counter (product for citizen's all of you)

As for the details of "infectious disease call center", please see page of "(call center) about consultation counter about new coronavirus infectious disease".

As for the details of "infectious disease returnee, contact consultation center", please see page of "(call center) about consultation counter about new coronavirus infectious disease".

Health of other consultation counters, hearts

We establish LINE official account "new Corona measures personal support" (administration) in Kanagawa. We make friends with account and by having you input your state, can receive reporting about new model coronavirus to state of the person.

We accept consultation about trouble of parent-child relationship and family utilizing LINE, child including anxiety of child care free.

By measures of new coronavirus infectious disease, past life changes completely and thinks that time that families spends at home increases. Do family and parent-child relationship, worry and troubles including thing about child care not increase while it looks like it? Please talk without holding alone.

We gathered up that it was for hint to keep health of mind including change of possible heart and the actions to be taken in medical treatment life.

In now when switch to new lifestyle is necessary, various changes may take place to our heart and body. We introduce hint to keep health of heart.

By change of life such as self-restraints, intakes such as alcohol or drug may increase. Point omatomashita where holding is careful about by problem of dependence in daily life.

About various problems that the young people and the family have, we accept consultation. (free)

We perform general consultation of the person of puberty, youth and family. (possible free of charge, e-mail consultation)

We accept various consultation from child, young man (until about 39 years old) of Kanagawa. (free)

Information (product for citizen's all of you) except support menu

Infectious disease measures

Basic prophylaxis such as "brisk hand-washing" "cough etiquette" is effective to prevent infection. In this page, we settle prophylaxis of new coronavirus infectious disease.

We have cooperation of Yokohama-shi Medical Association that infection is doubted and can receive polymerase chain reaction test immediately and install simple specimen collection place in around ten city.

School, nursery school (thing about closure, resumption)

Elementary school, junior high school, high school of Yokohama City Univ. places information about resumption of graded instructional activities such as special support schools.

We publish about correspondence of after school business (in the support school after school special kids club true child contact school, After-School Care Program Clubs) to affect new coronavirus infectious disease measures.

We publish about responses such as nursery schools to new coronavirus infectious disease.

About procedure, correspondence at ward office ※Content published in "support menu" (product for citizen's all of you) is excluded

Window of ward office Family Registry Division is crowded by procedures accompanied with moving very much every year in May from March. For extended prevention of new coronavirus infectious disease, I would like cooperation for intensive relaxation of congestion. We publish about transference procedure by means except congestion prediction calendar and the next agency for ward office moving window (Family Registry Division Registration Section window).

For extended prevention of new coronavirus infectious disease, we guide possible procedure even if we do not have the next agency on tax practice window.

We extend deadline for report of personal municipal tax, prefectural tax in 2020 registering at each ward office and decide to accept report of municipal tax after Friday, April 17, 2020.

National Health Insurance, National Pension Plan (Kokumin Nenkin), Subsidies for Medical Expenses for Pediatric Treatment, single-parent family publish about the medical expenses furtherance, the severe person with a disability medical expenses furtherance, procedure by mail about The Long-term Care Insurance to prevent new coronavirus infection spread.

Facility, event (information such as closing, resumption, cancellation, postponement)

With cancellation of emergency declaration, we reopen progressively about the citizen's use facilities. We publish due dates of resumption.

For extended prevention of new coronavirus infectious disease, city, ward places information of cancellation, postponement such as sponsorship, event, meeting, the training to cosponsor. We update information at any time.

We announced that we changed to online coming-of-age ceremony on July 6 for gathering (the following, coming-of-age ceremony) to celebrate "Coming-of-Age Day" in 2021, but as a result of having a lot of opinions from new adult and protectors, and having considered again, judged what we held in venue on July 15.

To become pregnant

・Synthesis measures business such as expectant mothers under the new coronavirus fashion

Risk of infectious disease is the situation to continue, but the pregnancy, childbirth, child care is possible in peace, "virus inspection before delivery" based on country system "childcare carries out support to expectant mothers including support service".

Toward the single-parent home

We publish support system for single-parent families and consultation.

To person whom life is troubling

Income decreases under the influence of new coronavirus infectious disease and guides about consultation of person whom life is troubling.

Request for appropriate correspondence based on right information

We place alerting about information of unknown the truth in SNS.

About human rights violations alert, and place information of human rights consultation counter.

Information of alerting about information and toilet paper and tissue about supply of mask and antiseptic solution is placed.

Request for correspondence at the time of disaster

Because 3 conditions of "sealing, crowd, closeness" are easy to be equal in refuge, evacuation sites in case of typhoon and major earthquake, and there is concern about infection explosion, we gather up about correspondence to reduce risk of new model coronavirus infection.

Information of other livings

We introduce the city restaurant performing takeout (take-out) and delivery (delivery to home, delivery).

As new coronavirus measures, local coherence company of Yokohama Meister, Yokohama produces cloth mask which we made use of the skill in and sells.

We publish alerting from Consumer Affairs Agency on coping with expansion of new coronavirus infectious disease.

We publish news such as changes of service accompanied with approach of the infection spread prevention of traffic managed by Yokohama-shi and influence of infection spread of new coronavirus.

As example of suspicious telephone, email, visit to "cost money for the removal posing as the staff of city as new coronavirus attaches to water pipe" is reported in other cities, please be careful.

In city passport center, we stopped extension receptionist for extended prevention of new coronavirus infectious disease, but reopen extension reception desk as we take necessary measures for prevention of infection spread, and the system of duties continuation was set.

Based on going out self-restraint being called for by official announcement of emergency declaration, we extended validity of the periodical use of municipal bicycle parking lot free for two months.

We publish in consultation with instructions about new coronavirus in apartment.

Living, economic measure (August 24, 2020 announcement)

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