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Welcome to Tsuzuki Ward  

Welcome to Tsuzuki Ward  


■Map to Tsuzuki Ward   synthesis Government building, open agency time, information for window


Please see page of access to Tsuzuki Ward   synthesis Government building.



■Page table of contents


■The second-floor window guide map ■Information for Yokohama-shi service counter in the city hall
■Resident registration, pension , employee health insurance relations ■Separation of garbage and resources
■One, person that it is become pregnant who has child ■Neighborhood Association Neighborhood Associations
■Elderly person ■Ensuring safety at the time of earthquake disaster
■The welfare, health relations ■Distribution of public information paper
■Others ■At the time of sudden illness


■The second-floor window guide map




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■Resident registration, pension , employee health insurance relations


Target personProcedureDocuments which have you offerDepartment in charge
Window number
Person who moved
(address change of resident certificate)
Notice of the change of address or notice of the address change
(after moving within 14 days)
  • Notification of change of residence (from the suburbs only as for the transference)
  • Notice card
  • Identity verification documents such as driver's licenses of one coming to window
Family Registry Division
The second floor twelfth
Person who does Seal Registration
One that is already doing Seal Registration by moving in Yokohama-shi is procedure-free
Seal registration application
  • Private seal to register
  • Driver's licenses
    (in the case of person next agency)
    In the case of proxy/agent, please refer to Family Registry Division
Person who joins National Pension Plan (Kokumin Nenkin)
(only as for the first insured person including of self-employed people)
Address change procedure of pension
  • Pension book
  • Private seal
Insurance and Pension Division
The second floor fourth
One that receives National Pension Plan (Kokumin Nenkin), Employee Pension Plan (Kosei Nenkin) Address change procedure of pension
  • Notifications of change of addresses
Person who takes out National Health Insurance Report of participation
Or it is address change notice
  • Private seal
  • Identity verification documents such as driver's licenses of one coming to window
Insurance and Pension Division
The second floor sixth
One 65 years or older and The Long-term Care Insurance in hope of grant of health insurance card Address change procedure of The Long-term Care Insurance Please submit one having receipt qualification


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■One, person that it is become pregnant who has child


Target personProcedureDocuments which have you offerDepartment in charge
Window number
Person who has child whom school district of public elementary and junior high school turns into Procedure of transfer
(please file with notice of the change of address)
  • Student registration certificate
    (we issue at school which went to school so far)
Family Registry Division
The second floor tenth
Nursery schools which wants to be talked about about one in hope of application, kindergarten, nursery school Applications for profit such as nursery schools
  • Application documents and others

※We distribute application documents at window
Please refer for the details 

Children and Families Support Division
The second floor 24th
Person who has child of age targeted for Child Allowance
(until junior high school completion)
Child Allowance authorization,
Procedure of address change
  • Private seal
  • Bank book in the name of claimer
  • Health insurance card
  • Income certificate (transference from the suburbs)
    ※Please refer for the details
Children and Families Support Division
The second floor 24th
Person who has child to sixth grader Children issue of the medical care certificate application
(there are income restrictions of protector from 1 year old)
  • Private seal
  • Health insurance card
  • Income certificate
    (in 1 year old or more from the suburbs in the case of transference)
Insurance and Pension Division
The second floor fifth
Which child is with Vaccinations which we do not receive before, elementary school entrance to school that there is child younger than one, 3 years old become pregnant Address change procedure
(transference from the city is not necessary)
  • Mother and child health handbook
  • zanken of pregnant woman medical examination ticket
  • In the case of transference from foreign countries, it is recorded Vaccinations
Children and Families Support Division
The second floor 24th
Child which there is with Vaccinations which we do not receive in more than first grader Grant application of vaccination coupons
  • Mother and child health handbook
    (thing which when there is not, age of child can identify)
Health and Welfare Division
The second floor 23rd
Single-parent (the mother and the child, father and son) family having child younger than 18 years Welfare issue of the medical care certificate application
(there are income restrictions)
  • Private seal
  • Health insurance card
  • Income certificate and others
Insurance and Pension Division
The second floor fifth
Person who receives Child Raising Allowance Child Raising Allowance,
Procedures such as address changes
  • Medical treatment paper
  • Private seal
  • Resident certificate et al.
Children and Families Support Division
The second floor 24th
Grant application of special ticket
  • Medical treatment paper
Child with a disability welfare subsidy ・
Special Child Dependent's Allowance ・
Treated people such as at-home severeness people with a disability
Procedures such as address changes
  • Medical treatment paper (only as for the Special Child Dependent's Allowance)
  • Private seal
Elderly and Disabled Support Division
The second floor 21st


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■Elderly person


Target personProcedureDocuments which have you offerDepartment in charge
Window number
Person who has identification of elderly aged 75 or over medical care person insured Address change procedure of identification of person insured
  • Burden division certificate
    (thing of former address ground issuance)
  • Identity verification documents such as driver's licenses
Insurance and Pension Division
The second floor fifth
One 70 years or older Grant application of identification of respect for the old special ride
  • We can confirm the date of birth including health insurance card
  • Tax exemption or taxation certificate is necessary later
Elderly and Disabled Support Division
The second floor 21st
One 65 years or older It is grant application of card with Hama
  • We can confirm the date of birth including health insurance card
One that receives National Pension Plan (Kokumin Nenkin), Employee Pension Plan (Kosei Nenkin) Address change procedure of pension
  • Notifications of change of addresses
    (postcard)
    Please mail to pension office
Insurance and Pension Division
The second floor fourth
One 65 years or older and The Long-term Care Insurance in hope of grant of health insurance card Address change procedure of The Long-term Care Insurance Please submit one having receipt qualification Insurance and Pension Division
The second floor sixth
Person who received certification for long-term care in the former address ground of the suburbs Transference procedure of The Long-term Care Insurance
  • The Long-term Care Insurance receipt qualification
Elderly and Disabled Support Division
The second floor 21st


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■The welfare, insurance relations


Target personProcedureDocuments which have you offerDepartment in charge
Window number
Person who has certificate of the physically disabled, nursing notebook Procedures such as address changes of notebook
  • Notebook
  • ※Please refer for the details
Elderly and Disabled Support Division
The second floor 21st
  ●Certificate of the physically disabled 1, the second grade
●Nursing notebook A1, A2
●Person who has both with certificate of the physically disabled third grade and nursing notebook (notebook of love) B1
●Person who has the first grade mental patient health welfare notebook
Yokohama-shi severeness person with a disability Medical Certificate grant application
  • Private seal
  • Certificate of the physically disabled
  • Nursing notebook (notebook of love)
  • The first grade mental patient health welfare notebook
  • Health insurance card
Insurance and Pension Division
The second floor fifth
Person who has war disabled notebook Grant application of special ticket
  • Notebook
Elderly and Disabled Support Division
The second floor 21st
Person who has A-bomb victim notebook Grant application of special ticket
  • Notebook
Address change procedure of notebook
  • Notebook
  • Resident certificate
    * Please refer for the details.
Health and Welfare Division
The second floor 23rd
A-bomb victim who has identification of child physical checkup consultation Address change procedure of identification of consultation
  • Identification of consultation
  • Resident certificate
    * Please refer for the details.
Person who has identification of hepatitis treatment recipient Address change procedure of identification of recipient
  • Identification of recipient
  • Resident certificate

   ※Please refer for the details.

Person who has mental patient health welfare notebook Address change procedure of notebook
  • Notebook
  • Photograph (vertical 4cm, wide 3cm)
    ※Please refer for the details.
Elderly and Disabled Support Division
The second floor 22nd
Person who has designated incurable disease medical care certificate Address change procedure of identification of recipient
  • Resident certificate et al.
  • Designated incurable disease medical care certificate (in the case of transference from outside the prefecture copying)
Elderly and Disabled Support Division
The second floor 21st
Person who has children chronicity identification illness medical care benefits supply decision book Address change procedure of decision book ▼Transference from the city
  • Children chronicity identification illness medical care consultation ticket
  • Health insurance card and others
▼Transference from the suburbs
  • ※As it becomes new application, please refer for the details.
Children and Families Support Division
The second floor 24th
Treated people such as special person with a disability allowance, severe person with a disability at-home welfare subsidy of passing Procedures such as address changes
  • Private seal
Elderly and Disabled Support Division
The second floor 21st
Person who keeps dog Entry change procedure of house dog
  • Dog's license tag 
Health Sanitation Division
The second floor 25th


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■Others


Target personProcedureDocuments which have you offerDepartment in charge
Window number
Person who has motorcycles less than 125cc cubic centimeter displacement Exchange of number plate
  • Number plate in front
  • Mark grant certificate
  • Private seal
  • Identity verification document
    (including driver's license, health insurance card)
Tax Division
The third floor 31st
Library where the use is hoped for Registration application of use of library
(making of library card)
  • We can confirm name and address
    (including driver's license, health insurance card)
Tsuzuki library
(the first floor)


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■Information for Yokohama-shi service counter in the city hall


 Out of ward office business hours such as Saturday and Sunday, we issue certificates such as copying or Seal Registration Certificate of resident certificate.
 It is in 13 places of cities station yards, and, regardless of ward to live, service counter in the city hall of any place is available.
 Around Tsuzuki Ward  , there is service counter in the city hall in each station of "Azamino Station, Shin-Yokohama Station, Nagatsuta Station, Hiyoshi Station".
 For details, please see page of "service counter in the city hall PR".
  • Open time / weekdays from 7:30 a.m. to 7:00 p.m. Saturday and Sunday from 9:00 a.m. to 5:00 p.m.
  • Holiday making up for the overlap of holidays on Sunday, national holiday, the year-end and New Year holidays (from December 29 to next year January 3) of lounge day / national holiday and national holiday
     ※In addition, for check of apparatus, we may do lounge temporarily.
Reference Inquiry : Family Registry Division (the second-floor 12.15 turn window) 
TEL045-948 -2252.2255 FAX045-948-2259
Application of note) various procedures is not possible by fax.


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■Separation of garbage and resources


  • Please cooperate with promotion of Yokohama 3R dream (slim) plan.
    In Yokohama-shi, we promote 3R action of reducing (outbreak restraint) reuse (reuse) recycling (recycling). We reduce garbage and total discharge of resources and succeed rich environment in history by planning further reduction of environmental load, and children wrestle for social realization that can have "dream" in the future.
  • Twice a week collection (month, money or fire, soil)
    ・"Burnable garbage" "spray can" "non-burnable garbage" (as for glass, pottery, the fluorescent lamp indication of Fragile), "used dry cell" (dry cell of barrel)
  • Once a week collection
    "Cans, bottles, PET bottles" "small metal" "containers and packaging made of plastic"
  • Recycle paper, used cloth
    Give in "local recyclables collection " carrying out in Neighborhood Association Neighborhood Associations. On collection days, please confirm blue sticker of accumulation place.
  • How to put out to accumulation place
    You put in the semitransparent bag every item by 8:00 a.m. on collection daily allowance day, and please provide (except recycle paper). Please confirm with green and blue stickers posted on accumulation place on collection day. For more details, please refer to Tsuzuki office.
  • Oversized garbage is charged.
    Apply for Oversized Garbage Reception Center (TEL0570-200-530) on the telephone.
    (hang cell-phone to TEL045-330-3953)
    Internet reception desk https://www.sodai.city.yokohama.lg.jp
Reference Inquiry : Resources and Waste Recycling Bureau Tsuzuki office (27-2, Hiradai, Tsuzuki-ku) 
TEL045-941-7914 FAX045-941-8409


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■Participation to Neighborhood Association Neighborhood Associations


 Neighborhood Association Neighborhood Associations carries out various activities that inhabitants of a ward helps each other and pushes forward town development to be able to live lively in peace while cooperating.
As the preparation called "iza", we join Neighborhood Association Neighborhood Associations while matching each person's power, and making neighboring "relations with a view of face and face" and will push forward comfortable town development.
We push forward participation of Neighborhood Association Neighborhood Associations in Tsuzuki Ward  . Please contact person in charge of Regional Promotion Division area promotion for participation to Neighborhood Association Neighborhood Associations. ※Participation to Neighborhood Association Neighborhood Associations is not compulsion.
 In addition, we add page of Tsuzuki Ward   Neighborhood Association Neighborhood Associations, and please see.
Reference Inquiry : Regional Promotion Division Regional Promotion Division (the fifth-floor 54th window) 
TEL045-948-2231 FAX045-948-2239


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■Ensuring safety at the time of earthquake disaster


    • To place that is safe depending on the situation
      If major earthquake is generated, at first you secure personal security, and please evacuate to safe places (you say evacuation sites) of park or open space nearby depending on the situation afterwards when you cannot stay in home.

  • If is necessary afterwards, to evacuation shelter
    When you cannot live by collapse of house at home, please shelter in evacuation shelter. Evacuation shelter appoints 27 places of municipal elementary and junior high schools, and there is storage of food and disaster prevention equipments, and it is in information tray transmission base such as damage or safety of family, acquaintance.
     For details, please see "Tsuzuki Ward   disaster prevention, life map" distributing in the fifth-floor 53rd window and the first-floor general counter.
  • To training participation
    We carry out training in evacuation shelter every year. At this opportunity, you participate in families, and please confirm precautions at the time of the everyday preparation and refuge.
Reference Inquiry : General Affairs Division General Affairs Section (the fifth-floor 53rd window) 
TEL045-948-2212 FAX045-948-2208


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■Distribution of public information paper


 In Yokohama-shi, we issue "every public information yokohama" to send imminent information such as municipal administration and topics of ward, event information to for one day a month.
 We distribute "public information yokohama" to families through Neighborhood Association Neighborhood Associations. In addition, you can see on homepage.
Tsuzuki Ward   homepage address http://translate-en.city.yokohama.lg.jp/tsuzuki/kusei/kouhou/koho.html

When it is difficult to obtain "public information yokohama" through Neighborhood Association Neighborhood Associations
  • We make public information distribution group
    We send the necessary number of copies when we have you register as public information distribution group when area does not have Neighborhood Association and Neighborhood Associations, and the number of the households including apartment and apartment is gathered up to some extent. For more details, please refer to the following Public Relations Section.
  • We obtain in "PR box"
     We install "Yokohama-shi PR box" in public place that inhabitants of a ward including each station, district center, bank in ward uses well.
     For more details, to the following Public Relations Section.
Reference Inquiry : Ward Administration Promotion Division Public Relations Section (the first-floor general counter) 
TEL045-948-2222 FAX045-948-2228


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■At the time of sudden illness


      • In night sudden illness

        Consultation hours from 8:00 p.m. to 0:00 a.m.
        Yokohama-shi Hokubu Night-time Emergency Medical Center [internal medicine, the pediatrics] (1-23-4, Ushikubonishi, Tsuzuki-ku)
         TEL045-911-0088

        Yokohama-shi Night-time Emergency Medical Center [internal medicine, the pediatrics, ophthalmology, otolaryngology] (1-1, Sakuragicho, Naka-ku)
         TEL045-212-3535

        Yokohama Dental Health and Medical Center [dentistry] (6-107, Aioicho, Naka-ku)
         TEL045-201-7737
      • (office hours from 7:00 p.m. to 11:00 p.m. (reception desk end 10:30 p.m.)
  • In Sundays and holidays, the year-end and New Year sudden illness
    Tsuzuki Ward   holiday emergency clinics [internal medicine, the pediatrics] (1-23-4, Ushikubonishi, Tsuzuki-ku)
     TEL045-911-0088
     Consultation hours from 10:00 a.m. to 4:00 p.m. (reception desk from 9:30 to 15:45)

    Yokohama Dental Health and Medical Center [dentistry] (6-107, Aioicho, Naka-ku) 
     TEL045-201-7737
     Consultation hours from 10:00 a.m. to 4:00 p.m. (reception desk end 3:30 p.m.)

      • When we want to do telephone consultation of consultation for sudden disease and injury
        Yokohama-shi first aid consultation center TEL#7119 or TEL222-7719
        ・Yokohama City Emergency Medical Information Center (the push number first)
        FAX212-3808 (for exclusive use of hearing person with a disability) for 24 hours without holiday
        We show around medical institution which we can receive then.
        ・Emergency calls consultation (the Bush number second)
         From Monday to Friday: 6:00 p.m. ... 9:00 a.m., the following day
         On Saturday: 1:00 p.m. ... 9:00 a.m., the following day
         Sundays and holidays, the year-end and New Year holidays (from December 29 to January 3): 9:00 a.m. ... 9:00 a.m., the following day
         Nurse advises about the need of emergency and consultation based on symptom.

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