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Thank you for you seeing City of Yokohama, Water Works Bureau website.

We would like inquiry, opinion, request about water supply to Water Works Bureau customer Service Center. We accept anytime 365 days for 24 hours.

In addition, we accept inquiry with form using the Internet. We introduce opinion, request that had you approach into department in charge and should be reference of future water supply business. In addition, opinion that had you approach, request may introduce the point with this site or public information paper. We are careful about privacy policies enough and do not do notice by contents which individual can identify on this occasion.



Voice of customer

 Including Water Works Bureau customer Service Center, many requests, opinion are sent to Water Works Bureau by customer. We introduce voice of customer who is put a lot in that.


  In response to voice of customer

 Based on "voice of customer that had Water Works Bureau approach," we introduce example that improved system and structure.



Water Works Bureau fountain mark City of Yokohama, Water Works Bureau service promotion section - February 24, 2011 making - October 25, 2012 update
Opinion, inquiry - su-sabisu@city.yokohama.jp
Telephone: 045-633-0163 - FAX: 045-664-6779
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