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Civic Affairs Bureau

About certificate of family register (all the family register matter certificate), certificate of partial family register (family register individual matter certificate)

We can request certificate of family register (all the family register matter certificate), certificate of partial family register (family register individual matter certificate) in Yokohama-shi in both Yokohama city ward office, service counters in the city hall.

  • We can demand even mail. (It is this about mail request)
  • There are resident certificate, permanent domicile in the city and can request having my number card (personal number card) even from convenience store. (It is this about convenience store grant)
  • About partial copy of nullified family register (all the removal from a register matter certificate), copy of nullified family register (all the removal from a register matter certificate), we cannot request in service counter in the city hall, convenience store. Please request by ward office or mail. (It is this about removal from a register in detail)

1. When we request at window

■Person who can request

  1. The people
    • In excellent column of family register person (the person) with mention
      If it is (e.g.,: husband and wife), we can request from excellent column of the same family register as the person between person with mention.
    • Spouse, lineal ascendant (parents), lineal descendant (children) of the person mentioned above
      Document (family register) that excellent column can identify kinsmanship with person with mention is necessary.
      But it is not necessary to have when we can confirm kinsmanship in family register in Yokohama-shi.
  2. Third party
    Please list request reasons in detail when non-such as the people mentioned above is claimers. When request reasons are not clear, we may demand offer of document.
    When it is not admitted that there is sufficient reason, we cannot issue certificate.

■Request, handling time

We can request even which ward office or service counter in the city hall.
But please request by ward office in Yokohama-shi or mail as you cannot request in service counter in the city hall in the case of partial copy of nullified family register (all the removal from a register matter certificate), copy of nullified family register (all the removal from a register matter certificate).
In addition, please be careful as electronic application is not possible.

■Thing necessary for request

  1. Identity verification documents of person who came for contact
    Driver's license, passport (passport), my number card (personal number card) or Basic Resident Register card with photograph, residence card or special permanent resident certificate (certificate of alien registration)
  2. Proxy (only as for the proxy/agent)
  3. Documents which can identify request authority
    When we cannot confirm kinsmanship only in family register of Yokohama-shi, we can confirm kinsmanship and confirm family register of municipality at window.
    In addition, document which authority of request can identify is necessary when third party requests. Please confirm the details to ward office Family Registry Division of request.

■Fee

 One 450 yen

  • We may exempt fee by rule of laws and ordinances including case to submit to pension office for pension receipt. The detailsThis pagePlease give me ogo *.

■Bill

 (for window) bills (Portable Document Format 106KB) such as family register certifications

2. When we request by mail

≪About indication of the days≫

  • By request by mail, it takes total days of the processing days and the round-trip mail carrier days. You usually anticipate around 10th, but please request with room until certificate arrives at hand after mailing as the days may suffer by postal circumstances and factors such as holidays more.
  • In the case of dispatch, please examine the special delivery mail use in case of sending, return of documents.
  • Case and documents and request contents which plural certificates were applied to for at a time include any questions, and cases that confirmation is necessary need the days for certificate making. Please note that you need the days before return than usual.

■Person who can request

  1. The people
    • In excellent column of family register person (the person) with mention
      If it is (e.g.,: husband and wife), we can request from excellent column of the same family register as the person between person with mention.
    • Spouse, lineal ascendant (parents), lineal descendant (children) of the person mentioned above
      Document (family register) that excellent column can identify kinsmanship with person with mention is necessary.
      But it is not necessary when we can confirm kinsmanship in family register in Yokohama-shi.
  2. Third party
    Please list request reasons in detail when non-such as the people mentioned above is claimers. When request reasons are not clear, we may demand offer of document.
    When it is not admitted that there is sufficient reason, we cannot issue certificate.

■Request, handling time

Yokohama-shi mail request office work center (it deals with mail request of all Yokohama-shi wards in a lump)

<address>
〒231-8307 1-6, Onoecho, Naka-ku, Yokohama-shi Yokohama-shi mail request office work center
<handling time>
From 8:45 a.m. to 5:15 p.m. (until weekdays Monday through Friday)

■Documents to send

  1. Bill
    • (for mail) bills (Portable Document Format 229KB) such as family register certificates
    • Signature or signature is necessary for bill. When you print claimer name, please seal by all means.
    • Writing implements which can delete letters such as pencils hope that they do not use.
    • Please fill in phone number to get of communication by all means in the daytime. (as inquiry that entry of phone number grieves at may return cases not to be possible, about any questions of documents and request contents, please be careful.)
  2. Copying of identity verification documents which address was listed in
    Driver's license, my number card (personal number card) or Basic Resident Register card with photograph, residence card or special permanent resident certificate (certificate of alien registration), health insurance card
    • "Copy of mask which full name is listed" in and "copy of mask which address is listed" in are necessary.
    • As you cannot confirm address with passport (passport), please send other documents.
  3. Fee (fixed-amount money order or money sent by registered mail)
    One 450 yen
    • We may exempt fee by rule of laws and ordinances including case to submit to pension office for pension receipt. The detailsThis pagePlease give me ogo *.
    • Fixed-amount money order hopes that we have you remit fee and the same amount so that change is not paid.
    • Validity of fixed-amount money order is six months from day of issuance. We hope that we have you send thing that there is around one week remaining validity.
    • When you request from foreign territory, please enclose international postal order. (as for mention to "Pay To" column, unnecessary)
      About request from foreign territory the detailsThis pagePlease give me ogo *.
  4. Self-addressed envelope
    You fill in return address address (the address listed in 2 mentioned above), and please attach stamp.
    • About destination
      We reply to address (making resident registration) of claimer when claimer is individual. In the case of corporation, we reply to the location of claimer (corporation).
      When other return addresses are hoped for; beforehandYokohama-shi mail request office work centerYou pass, and please confirm.
  5. Proxy (only as for the proxy/agent)
  6. Documents which can identify request authority
    When we cannot confirm kinsmanship only in family register of Yokohama-shi, we can confirm kinsmanship and need copying such as family register of municipality.
    In addition, document which authority of request can identify is necessary when third party requests. Please confirm the details to Yokohama-shi mail request office work center.

3. When we request in convenience store

■Person who can request

 There are resident certificate, permanent domicile in the city; one where has my number card (personal number card)  
 Please see this about convenience store grant.