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Civic Affairs Bureau

About report of resident certificate

<handling time at ward office>
 ■ Reception desk at Family Registry Division Registration Section window
  From Monday to Friday from 8:45 to 17:00   Second fourth Saturday from 9:00 to 12:00
 ※Window is crowded very much in moving season of from March to April. For more details, please see this page.

<instructions in case of report>
 ■ When confirmation of resident certificate cord with inquiry and the nationwide resident-registry network and personal number (my number) is necessary for other cities and other engines, therefore, we handle partly, and there may not be. 
  ■ On Saturday, Sundays and holidays, holiday making up for the overlap of holidays on Sunday except the above, we are absent.

◎Do you report addresses definitely?

◎As for "the address change procedure of my number card, notice card," do not forget on moving either! (Ministry of Internal Affairs and Communications flyer)

■Report, reference: Each ward office Family Registry Division Registration Section  ※We cannot report in Yokohama City Hall and service counter in the city hall.

■About main report

●Notice of the change of address
Notice of the change of address (transference to the suburbs)
Notice of the address change (moving in the same ward)
Household notification of change (change of family nurturer, separation, merger of household)