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Civic Affairs Bureau

About non-being on the register roll certificate

Non-being on the register roll certificate proves, "permanent domicile of certificate does not have family register" as of day to prove. We can request at ward office of applicable ward.

1. When we request at window

■Person who can request

We can request from anyone.

■Request, handling time 

Ward office of ward targeted for non-being on the register roll certificate ※Holiday, the year-end and New Year holidays are rest agencies
Fourth Saturday from 9:00 to 12:00 second for from Monday to Friday for from 8:45 to 17:00

  • As you cannot request in ward office and service counter in the city hall of other wards, please be careful

■Thing necessary for request

Bill and fee (as for the bill, window is ready)


One 300 yen


Non-being on the register roll proof wish (Portable Document Format 41KB)

2. When we request by mail

≪About indication of the days≫

  • By request by mail, it takes total days of the processing days and the round-trip mail carrier days. You usually anticipate around 10th, but please request with room until certificate arrives after mailing as the days may suffer by postal circumstances and factors such as holidays more.
  • In the case of dispatch, please examine the special delivery mail use in case of sending, return of documents.
  • You have any questions about case and documents and request contents which plural certificates were applied to for at a time, and cases that confirmation needs need the days for certificate making. Please note that you need the days before return than usual.

■Person who can request

We can request from anyone.

■Request, handling time

Yokohama-shi mail request office work center (it deals with mail request of all Yokohama-shi wards in a lump)

〒231-8307 1-6, Onoecho, Naka-ku, Yokohama-shi Yokohama-shi mail request office work center
<handling time>
From 8:45 a.m. to 5:15 p.m. (until weekdays Monday through Friday)

■Documents to send

  1. Bill
  2. Fee (fixed-amount money order or money sent by registered mail)
    One 300 yen
    • Fixed-amount money order hopes that we have you remit fee and the same amount so that change is not paid.
    • Validity of fixed-amount money order is six months from day of issuance. We hope that we have you send thing that there is around one week remaining validity.
  3. Self-addressed envelope
    You fill in return address address, and please attach stamp.  
  4. Others
    Please let know phone number to get of communication in the daytime. (as you may return cases that inquiry that notification of phone number grieves at is not possible by mail, about any questions of documents and request contents, please be careful.)