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Civic Affairs Bureau

Service counter in the city hall


Shin-Sugita Administrative Service Corner does blind alley on March 31, 2017
 After blind alley, please use service counter in the city hall of ward office and neighborhood.



We get resident certificate, private seal certificate in ... service counter in the city hall on Sunday Saturday!
() is closed from holiday making up for the overlap of holidays on Sunday, national holiday of national holiday and national holiday, year-end and New Year (December 29 to next year January 3.)

 We can take certificates such as resident certificate or Seal Registration Certificate even if we do not go to ward office in service counter in the city hall at city main pivot Station. Please use.
 You deal with handling overtime at ward office, but please use after confirmation with table at lower reception hours and handing over time of certificate as you may not issue depending on reception hours and kind of certificate immediately.
 Specifically, please refer to each service counter in the city hall in lower table.

■On open day of service counter in the city hall and lounge day

  • Weekdays (from Monday to Friday) ... from 7:30 to 19:00
  • Saturday and Sunday ... from 9:00 to 17:00
  • We are absent for holiday making up for the overlap of holidays on Sunday, the year-end and New Year holidays (from December 29 to next year January 3) of national holiday and national holiday.
  • In addition, for check of apparatus, we may take a rest temporarily.

●List of service counter in the city hall lounge days (2017)

  • Saturday, April 29, 2017 <day of Showa>
  • Wednesday, May 3, 2017 <Constitution Memorial Day>
  • Thursday, May 4, 2017 <Greenery Day>
  • Friday, May 5, 2017 <Children's Day>
  • Monday, July 17, 2017 <Marine Day>
  • Friday, August 11, 2017 <day of mountain>
  • Monday, September 18, 2017 <Respect for the Aged Day>
  • Saturday, September 23, 2017 <the Autumnal Equinox Day>
  • Monday, October 9, 2017 <Health Sports Day>
  • Friday, November 3, 2017 <Culture Day>
  • Thursday, November 23, 2017 <Labor Thanksgiving Day>
  • Friday, December 23, 2017 <the Emperor's Birthday>
  • From Friday, December 29, 2017 to Wednesday, January 3, 2018 <the year-end and New Year holidays>
  • Monday, January 8, 2018 <Coming-of-Age Day>
  • Sunday, February 11, 2018 <National Foundation Day>
  • Monday, February 12, 2018 <holiday making up for the overlap of holidays on Sunday of National Foundation Day>
  • Wednesday, March 21, 2018 <the Vernal Equinox Day>

 


■List of service counters in the city hall

Map is displayed when we click the name of service counter in the city hall.

PlacePhone number Place  Phone number
Tsurumi Station West Exit 045-586-0975 Shin-Yokohama Station 045-475-1301 
Yokohama Station 045-453-2525 Hiyoshi Station 045-565-0013 
Kami-Ooka Station 045-848-0171 Nagatsuta Station 045-985-1270
Konandai 045-835-2664 Azamino Station 045-903-8291
Futamatagawa Station 045-366-6615 Totsuka 045-862-6641
Shinsugita(※)    045-773-2701 Higashi-Totsuka Station 045-825-4994
Kanazawa-Bunko Station East Exit 045-789-2022    

(※) Shin-Sugita Administrative Service Corner does blind alley on March 31, 2017.

Certificate which we can acquire in service counter in the city hall

Certificate can acquire any service counter in the city hall in the city.
(As for the table, please see this in reception hours and handing over time for certificate)

  • In service counter in the city hall, we cannot report the certificate acquisition except the following and address change and family register.
  • When we cannot confirm request qualifications out of ward office open agency time, we may not hand on the spot.
  • We handle depending on contents of certificate partly and may not do it.
  • As we perform identity verification of applicant when certificate is requested, the presentation of identity verification documents (including driver's license, passport, my number card (individual number card) or Basic Resident Register card with photograph) with photograph is necessary. In addition, identity verification documents may do the presentation of yet another identity verification documents and question in cases that are not with photograph including nation health insurance card. In addition, presentation of proxy is necessary when proxy/agent is requested. (except Seal Registration Certificate)

1. Certificate which only person with address can acquire in Yokohama-shi

・Copying (300 yen) of resident certificate
  ※We do not handle "copying of global grant resident certificate" (the Network System for Basic Resident Registers ).
・Resident certificate items mentioned certificate (300 yen)
Seal Registration Certificate (300 yen)
  ※When you have you request Seal Registration Certificate, take private seal registration document (card).

●Reception hours and handing over time

In all open time, accepted; can acquire certificate on the spot.

2. Certificate which only person with permanent domicile can acquire in Yokohama-shi 

All the family register matter certificate (certificate of family register), personal matter certificate (certificate of partial family register) (450 yen)
・Copying (300 yen) of tag of family register
Identification card (300 yen)

●Reception hours and handing over time

In all open time, accepted; can acquire certificate on the spot.
In addition, we cannot hand certified copy, abridgment of family register which is not computerized, copying of tag of family register and identification card in ward office open agency overtime on the spot.

3. Certificate which only person with tax payment place can acquire in Yokohama-shi

・Municipal tax, prefectural tax (non-) taxation certificate (300 yen)
・Tax payment certificate (300 yen) of city tax
・Fixed assets tax roll entry certificate (for the land, house existing year) (300 yen)

  • When tax payment certificate in the name of corporation is requested, seal of representative mark is necessary for application.
  • Fixed assets tax roll entry certificate tax payer (include living together relative.) , heir (documents which can grasp inheritance relations including certificate of family register are necessary.) And we handle only for request of tax payment administrator. (when proxy/agent is requested, it becomes issuance at ward office. In addition, we handle, and there is certificate for assets in the name of corporation if application has representative mark.)
    In addition, taxation statement attached to tax payment letter of advice have been registered, and please request after checking location lot number of assets by proof. (tax payment letter of advice hopes that you have as much as possible.)
  • We handle property tax tax exemption certificate in service counter in the city hall and cannot do it. Please request at ward office.

●Reception hours and handing over time

Time to be able to hand on the spot when we accepted is only from 8:45 to 17:15 on weekdays (from Monday to Friday).
We hand certificate which we accepted for from 7:30 to 8:45 on weekdays on the day after 11:00.
We hand certificate which we accepted on from 17:15 to 19:00 and Saturday and Sunday on weekdays the next day after 11:00. (we hand after 11:00 on open day after Monday, the following day on day on Friday, Saturday and Sunday)