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Civic Affairs Bureau

[city call center] About customer satisfaction survey results (the 2017 first)

Information guide - title of Yokohama-shi call center - convenient living Call center phone number
 About conduct of Yokohama-shi call center customer satisfaction investigation
  We have citizen's all of you that "Yokohama-shi call center" was used attach evaluation about administration of call center and reception of operator and act for further quality improvement.

 [findings] Portable Document Format

  The 2017 first (678KB)

 [past findings] Portable Document Format
  The 2016 first (481KB)