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Civic Affairs Bureau

[city call center] About result of customer satisfaction investigation

Information guide - title of Yokohama-shi call center - convenient living Call center phone number

 About result of Yokohama-shi call center customer satisfaction investigation
  We have citizen's all of you that "Yokohama-shi call center" was used attach evaluation about administration of call center and reception of operator,
 We try for further quality improvement.

 [findings] Portable Document Format
  The 2018 first (201KB)What's New

 [past findings] Portable Document Format

  The 2017 second (272KB)
  The 2017 first (678KB)

  The 2016 first (481KB)