Yokohama-shi call center
|Yokohama-shi call center is service window to guide about various inquiries such as system of city hall and ward office and various procedures, events, municipal administration information such as inquiry about facilities, living information, the latest event information.
We want to know
◇We do not have time to check by oneself.
◇We do not know where we should ask.
Including case please feel free to contact.
<< call center multiple languages correspondence >>
<correspondence language> Chinese, Spanish, English
<correspondence time> It is from 12:30 to 16:30 for from 10:00 to 11:30 for from Monday to Friday
The year-end and New Year holidays are excluded on holiday for from 10:00 to 12:30 on second .4 Saturday
※(public interest incorporated foundation) We transfer to Yokohama-shi International Association (YOKE), and the staff of information, consultation corner replies.
※Depending on time and time, mass inquiries are concentrated in call center, and call may be hard to be connected. We cause users trouble very much and are very sorry.
As we may guide post in charge to evade the situation that is hard to be connected about inquiry that we can originally reply in call center in time when such a call centered, thank you for your understanding in total.
[call center congestion expectation] From past tendency, we do congestion expectation of call center.
Particularly, please cooperate to have you hang in other time as telephone tends to be crowded very much, and to be hard to be connected for from 8:45 to 10:00 of Monday.
X: It is crowded very much.
▲: It is crowded.
* : Slightly not crowded.
In addition, please note that you may be crowded even in time except X of upper table soon after news was sent to many citizen's all of you.
Summary of Yokohama-shi call center
Call center user satisfaction investigation
| We have citizen's all of you that "Yokohama-shi call center" was used attach evaluation about administration of call center and reception of operator and act for further quality improvement.
The 2016 first