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Traffic accident consultation

Consultation about settlement out of court or insurance claim method by traffic accident counselor

Conduct day

For every month third Thursday from 9:00 a.m. to the midday from 1:00 p.m. to 4:00 (except holiday, the year-end and New Year holidays)


Midori Ward government office Public Relations Section (the first floor)

Application method

We accept on first-come-first-served basis on the day from 8:45 a.m.

※Consultation over telephone is possible, too.
 Please contact Public Relations Section (telephone 045-930-2219) before consultation conduct time.
 Because it is given priority to interview, we may not talk depending on the congestion situation immediately.

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Other traffic accident consultation counters

Yokohama City Hall citizen counselor's office   

Voice, counselor's office telephone of Kanagawa Kenmin Center citizen of the prefecture: 045-312-1121