It is jumped to the text - Top menu|Search

Member of living, consumer life consultationOf the whole no consumer life promotion system of Economic Affairs Bureau topOf the whole no consumers

To citizen's all of you

Member of consumer life promotion system

Living of consumers

Member of consumer life promotion

Member of Yokohama-shi consumer life promotion

We entrust with member of consumer life promotion to promote independent activity of consumers based on "the Yokohama-shi consumer life regulations" in Yokohama-shi, and to plan promotion of comfortable consumer life by civic security.
※Term is two years.

Activity of member of consumer life promotion

  • District activity
    As a general rule, we do range of living alliance Neighborhood Associations with district and fate, territory and form group with all the members of consumer life promotion in district and are active as group. In cooperation with local Neighborhood Association, Neighborhood Associations in district, we perform exchange promotion of the spread, enlightenment (consumers damage prevent holding of enlightenment course about extended prevention) and consumers and company to area of knowledge, information about consumer life, research activity about consumer life.
  • Others
    We perform conduct such as lecture by cooperation with information exchange, ward of member of consumer life promotion aspect each other and participation, ward to the training that city carries out and city, announcement activity.

Member of 2017, 2018 consumer life promotion activity guidebook

29, Heisei 30 consumer life promotion activity guidebook cover

[activity example of member of consumer life promotion]
 Activity casebook introduces a part of the various achievement. 

Member of consumer life promotion activity casebook 3 <PDF: 2,102KB>October, 2012 issuance 

pdfMember of consumer life promotion activity casebook 1 <PDF: 1,319KB>November, 2010 issuance
pdfMember of consumer life promotion activity casebook 2 <PDF: 2,767KB>March, 2011 issuance

[activity in each ward]

The training of member of Yokohama-shi consumer life promotion

It is entrusted member of consumer life promotion, and activity for 2 years begins in April with friends of alliance district. "Role of member of promotion what" "We will carry out what kind of activity" We hold "the skill up training" for member of promotion that eyes continue "the incomer training" and "the step-up training" in Economic Affairs Bureau more for 2.3 quarters, and it is active by of new "member of consumer life promotion" holding "is it to be able to really do enlightenment course to prevent damage in area in oneself?" various expectation and uneasiness.

[the incomer training]
 We learn role of member of consumer life promotion and learn by experiencing the actual situation of recent consultation example, damage, the basics of contract and underlying knowledge including cooling off as dispatch lecture/off site lecture.
It was lecturer, and, in 2015 when it was the first year, people who experienced Advisory Specialist for Consumer Affairs of consumer life synthesis center and member of consumer life promotion carried out the training to experience dispatch lecture/off site lecture of prevention of malicious business method before the fact with quiz or short play in situation of participant at each ward office.

[how to open enlightenment courses to prevent damage in step-up training area]
We learn know-how that member of promotion can hold course immediately in their districts by group work.
In 2015, we introduced various teaching materials to utilize in how to gather people in area, way of plan, enlightenment activity in district and learned how to open courses that we used the teaching materials such as quiz, way of writing, short play, picture-story show, karuta of cooling-off, guide of activity by group work.

[the skill up training]
We acquire technical knowledge about consumer life and perform the training to convey with the knowledge as quiz clearly.
We learned example of basic knowledge and consumers trouble of contract to be helpful in scene of life from lawyer in 2015 and learned making of quiz available immediately and "how to convey knowledge" by group work in dispatch lecture/off site lecture.

*We carried out the training of "how to open enlightenment courses to prevent damage in area" in the step-up training in 2015.
"Impression of participant"

  • We were able to make the training fun very much. As it is helpful contents, we return to area promptly, and information wants to actually send that we learned.
  • We were surprised that a lot of new malicious business methods appeared. We wanted to hear various examples more.
  • Two hours passed by various contents in no time. We want to utilize for future activity very much.

 -Member of Yokohama-shi consumer life promotion is active in various wards to plan realization of comfortable consumer life by security. -


The ward nameTelephoneFAXOthersThe ward nameTelephoneFAXOthers
Tsurumi Ward 510-1688 510-1892   Midori Ward 930-2233 930-2242  
Naka Ward 224-8132 224-8215   Aoba Ward 978-2291 978-2413  
Minami Ward 341-1236 341-1240   Tsuzuki Ward   948-2241 948-2239  
Konan Ward 847-8391 842-8193   Totsuka Ward 866-8413 864-1933  
Asahi Ward 954-6092 955-3341   Sakae Ward 894-8392 894-3099  
Isogo Ward 750-2392 750-2534   Izumi Ward 800-2391 800-2507   
Kohoku Ward 540-2244 540-2245   Seya Ward 367-5692 367-4423   


Adobe®Reader® is necessary to look at document of Portable Document Format. When Adobe Reader is not installed in PC of the use, you download Adobe Reader (free) from the following linked page, and you install, and please use.

We obtain Adobe Reader To Adobe Reader download page

※ Adobe and Reader are registered trademark in the United States of Adobe Systems Incorporated (Adobe Systems Incorporated) and other countries or trademarks.


Economic Affairs Bureau civic economic Labor Relations Division consumption economy section - April 03, 2017 making - March 24, 2017 update
It is asked opinion - - TEL: 045-671-2568 - FAX: 045-664-9533
©2003-2017 City of Yokohama. All rights reserved.