It is jumped to the text - Top menu|Search

We talk about living, consumer life of consumers withOf this of the inside Economic Affairs Bureau topOf this of the inside citizens



To citizen's all of you

Living, consumer life consultation of consumers

Topics

[topics] Update information

pejitoppuhe

Consumer administration of Yokohama-shi

 ・ more and more complicated as for the social situation to surround consumers with progress such as aging, high computerization, globalization
We diversify.

 By establishment of "law about promotion of education for consumers" or revision of "the consumers security method", it is improvement of consumer administration
The need is found of this.

 In Economic Affairs Bureau consumption economy section based on such situation,

●Administration (consumer life consultation, conduct of education for consumers, enlightenment business of Yokohama-shi consumer life synthesis center

  Offers of place of activity of consumers)

●The agency inside and outside and cooperation based on "directional (September, 2015) development of Yokohama-shi education for consumers promotion"
    Promotion of education for consumers, enlightenment business that we did

 ●Promotion of cooperation with consumer organizations

●Support to activity of member of Yokohama-shi consumer life promotion 

We promote a lot of nadono business and push forward upbringing, support of consumers who can adapt themselves to diversification of social conditions.

 
 

 

<than the Mayor of Yokohama>

Trouble about consumer life becomes complexity, diverseness more and more year by year. There is much serious damage, and higher knowledge is necessary for solution. When you want to obtain back ground before time and contract that got into trouble by contract of product, service, please use Yokohama-shi consumer life synthesis center.
 In Motoichi, we push forward construction of collaboration network in area by cooperation with various places of member of consumer life promotion and local welfare officer, children's committee, local all of you including Neighborhood Association Neighborhood Associations and company playing an active part in area. By promotion of information sharing and collaboration in future particularly more with various places of city company of consumers damage of elderly person prevent, and will wrestle secondary to enlightenment business.
 We will concentrate power on consumer administration in future to realize comfortable consumer life by security of citizen's all of you.


December 14, 2018 Yokohama-shi Ayako Nagabayashi

pejitoppuhe

Consumer life consultation counter

Yokohama-shi consumer life synthesis center
(to Yokohama-shi consumer life synthesis center homepage)
TEL: 045-845-6666
Targeting at working, all of attendance at school resident in the city, we accept consultation about contract trouble of product, service. City department in charge consumption economy section
TEL: 045-671-2568

pejitoppuhe

Please send information about malicious business method

Malicious business method complaints box in the Edo era
(to Kanagawa homepage)
In Kanagawa, we carry out company instruction based on Specified Commercial Transactions Law for company performing unfair business act. Please utilize information that had you approach for conduct of instruction. Charge Kanagawa living security disaster prevention station living security department consumer life section
TEL: 045-312-1121 (main)

pejitoppuhe

Various information

Council for consumer life based on the regulations We discuss investigation and the deliberation about consumer life by the council. City department in charge consumption economy section
TEL: 045-671-2585
Collaboration business of city activity groups and Yokohama-shi "We prevent of consumers damage", and, toward "realization of consumers civil society (sustainable society)," city activity groups and Yokohama-shi perform business by collaboration (consumer life collaboration promotion business). City department in charge consumption economy section
TEL: 045-671-2585
Consumers damage before the fact prevention by member of consumer life promotion For "safe community development which does not encounter consumers damage," we introduce about member of consumer life promotion that watches, and is active such as the spread, enlightenment or elderly person to area of knowledge about consumer life.
Illustration(C) YUKI ISHII
Member of consumer life promotion original character "kashikochan"
City department in charge consumption economy section
TEL: 045-671-2584
Smart consumers column Malicious business method has trick of fashion. It is important at all to know "laws to be held up" to protect example and consumers of the latest damage so that it is not involved in trouble. In this column, we send information about damage examples of the latest consumers trouble. City department in charge consumption economy section
TEL: 045-671-2585
Place of exchange of opinions of consumers and company We hold discussion meeting for mutual understanding so that opinion of consumers is reflected by operation of company. City department in charge consumption economy section
TEL: 045-671-2568
Consumer protection agreement with company group Promote voluntary activity of company group, of consumers trouble conclude consumer protection agreement with company group to plan preventing.  City department in charge consumption economy section
TEL: 045-671-2568
Promotion of education for consumers We plan general promotion based on way of thinking of education for consumers promotion of Motoichi. City department in charge consumption economy section
TEL: 045-671-2568
Education for consumers in school For education for consumers promotion at school, we are doing reporting about education for consumers including offer information for dispatch lecture/off site lecture and teacher training. City department in charge consumption economy section
TEL: 045-671-4140
Consumers damage prevention of elderly person We cooperate with leading figure or city company which watch in area, and move into action and cooperate and plan consumers damage prevention of elderly person. City department in charge consumption economy section
TEL: 045-671-2568
 Of area watch; network promotion course
We watch in area and we notice and tie! "We prevent and we see and learn point of defense of consumers trouble"
We dispatch lecturer for workshop that member of consumer life promotion and all of Neighborhood Association, Neighborhood Associations hold and event (luncheon party or salon) that we intended for toward the elderly person to prevent consumers damage of elderly person. City department in charge consumption economy section
TEL: 045-671-2584
Lecturer dispatch that is targeted for local welfare officer children's committee meeting
We want to know only this! "Imminent consumers damage"
We dispatch lecturer for workshop that local welfare officer, children's committees hold and event (luncheon party or salon) that we intended for toward the elderly person to prevent consumers damage of elderly person. City department in charge consumption economy section
TEL: 045-671-2584
The regulations, rule about consumer life We publish the regulations, rule about consumer life. City department in charge consumption economy section
TEL: 045-671-2568
Consumer life-related four method indication monitoring business At stores, we confirm indication of the Household Goods Labelling Law, safety law for everyday consumer goods, electrical equipment security method, gas business method. City department in charge consumption economy section
TEL: 045-671-2568
It is activity about "meter" with relation for consumers We carry out various activities to secure, "we measure" that it is right such as periodical inspection, on-the-spot inspection based on regulations of measurement and various reports. Examination of city department in charge consumption economy section measurement place
TEL: 045-671-2587, 2588

pejitoppuhe

Reference information

  • Consumer life-related engine

    We introduce each engine such as consumer life connection.

    City department in charge consumption economy section
    TEL: 045-671-2568

  • Information about food indication
    (to Health and Social Welfare Bureau homepage)

    About indication of food, various laws perform each objective cause, regulation.

    City department in charge consumption economy section
    TEL: 045-671-2568

pejitoppuhe




Economic Affairs Bureau civic economic Labor Relations Division consumption economy section - September 27, 2017 making - February 18, 2019 update
Opinion, inquiry - ke-syohikeizai@city.yokohama.jp - TEL: 045-671-2568 - FAX: 045-664-9533
©2003-2019 City of Yokohama. All rights reserved.