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We talk about living, consumer life of consumers withOf the whole no Economic Affairs Bureau topOf the whole no citizens



To citizen's all of you

Living, consumer life consultation of consumers

Topics

[topics] Update information

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Consumer administration of Yokohama-shi

 ・ more and more complicated as for the social situation to surround consumers with progress such as aging, high computerization, globalization
We diversify.

 By establishment of "law about promotion of education for consumers" or revision of "the consumers security method", it is improvement of consumer administration
The no need is found.

 In Economic Affairs Bureau consumption economy section based on such situation,

●Administration (consumer life consultation, conduct of education for consumers, enlightenment business of Yokohama-shi consumer life synthesis center

  Offers of place of activity of consumers)

●The agency inside and outside and cooperation based on "directional (September, 2015) development of Yokohama-shi education for consumers promotion"
    Promotion of education for consumers, enlightenment business that we did

 ●Promotion of cooperation with consumer organizations

●Support to activity of member of Yokohama-shi consumer life promotion 

We promote a lot of nadono business and push forward upbringing, support of consumers who can adapt themselves to diversification of social conditions.

 
 

 

<than the Mayor of Yokohama>

Trouble about consumer life becomes complexity, diverseness more and more year by year. As for a lot of serious damage for solution more
Sophistication is necessary. When we want to obtain back ground before time and contract that got into trouble by contract of product, service,
Please use Yokohama-shi consumer life synthesis center.

 Council for the tenth Yokohama-shi consumer life report submitted to in Motoichi in September, 2016 by council for the tenth Yokohama-shi consumer life
In "see to prevent consumers damage of way - elderly person of defense ... of elderly person in area" along shown directionality,
We will push forward approach of consumers damage prevention.

 We will concentrate power on consumer administration in future to realize comfortable consumer life by security of citizen's all of you.

 

                                        December 9, 2016 Yokohama mayor Fumiko Hayashi

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Consumer life consultation counter

Yokohama-shi consumer life synthesis center
(to Yokohama-shi consumer life synthesis center homepage)
TEL: 045-845-6666
Targeting at working, all of attendance at school resident in the city, we accept consultation about contract trouble of product, service. City department in charge consumption economy section
TEL: 045-671-2568

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Various information

Council for consumer life based on the regulations We discuss investigation and the deliberation about consumer life by the council. City department in charge consumption economy section
TEL: 045-671-2585
Collaboration business of city activity groups and Yokohama-shi "We prevent of consumers damage", and, toward "realization of consumers civil society (sustainable society)," city activity groups and Yokohama-shi perform business by collaboration (consumer life collaboration promotion business). City department in charge consumption economy section
TEL: 045-671-2585
Promotion of self-activity of consumers for consumer life realization that is comfortable by security We introduce member of spread, consumer life promotion enlightening to area of knowledge about consumer life. City department in charge consumption economy section
TEL: 045-671-2568
Place of exchange of opinions of consumers and company We hold discussion meeting for mutual understanding so that opinion of consumers is reflected by operation of company. City department in charge consumption economy section
TEL: 045-671-2568
Consumer protection agreement with company group Promote voluntary activity of company group; of consumers trouble conclude consumer protection agreement with company group to plan preventing.  City department in charge consumption economy section
TEL: 045-671-2568
Promotion of education for consumers We plan general promotion based on way of thinking of education for consumers promotion of Motoichi. City department in charge consumption economy section
TEL: 045-671-2568
Education for consumers in school For education for consumers promotion in school, we do reporting about education for consumers including offer information for dispatch lecture/off site lecture and teacher training. City department in charge consumption economy section
TEL: 045-671-2568
Consumers damage prevention of elderly person We cooperate with leading figure or city company which watch in area, and move into action and cooperate and plan consumers damage prevention of elderly person. City department in charge consumption economy section
TEL: 045-671-2568
 Of area watch; network promotion course
We watch in area and we notice and tie! "We prevent and we see and learn point of defense of consumers trouble"
We dispatch lecturer for workshop that member of consumer life promotion and all of Neighborhood Association, Neighborhood Associations hold and event (luncheon party or salon) that we intended for toward the elderly person to prevent consumers damage of elderly person. City department in charge consumption economy section
TEL: 045-671-2568
Lecturer dispatch that is targeted for local welfare officer children's committee meeting
We want to know only this! "Imminent consumers damage"
We dispatch lecturer for workshop that local welfare officer, children's committees hold and event (luncheon party or salon) that we intended for toward the elderly person to prevent consumers damage of elderly person. City department in charge consumption economy section
TEL: 045-671-2568
The regulations, rule about consumer life We publish the regulations, rule about consumer life. City department in charge consumption economy section
TEL: 045-671-2568
Consumer life-related four method indication monitoring business At stores, we confirm indication of the Household Goods Labelling Law, safety law for everyday consumer goods, electrical equipment security method, gas business method. City department in charge consumption economy section
TEL: 045-671-2568
It is activity about "meter" with relation for consumers We carry out various activities to secure, "we measure" that it is right such as periodical inspection, on-the-spot inspection based on regulations of measurement and various reports. Examination of city department in charge consumption economy section measurement place
TEL: 045-671-2587 .2588

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Reference information

  • Consumer life-related engine

    We introduce each engine such as consumer life connection.

    City department in charge consumption economy section
    TEL: 045-671-2568

  • Information about food indication
    (to Health and Social Welfare Bureau homepage)

    About indication of food, various laws perform each objective cause, regulation.

    City department in charge consumption economy section
    TEL: 045-671-2568

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Economic Affairs Bureau civic economic Labor Relations Division consumption economy section - September 27, 2017 making - November 21, 2017 update
It is asked opinion - ke-syohikeizai@city.yokohama.jp - TEL: 045-671-2568 - FAX: 045-664-9533
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