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News from Insurance and Pension Division National Health Insurance Section

[please be careful about suspicious calls]

Please be careful about suspicious calls posing as staff of ward office.

Procedure of refund and return of medical expenses , premium reaches by letter.

 

  • We may not ask about account information (bank names) of financial institution on the telephone!
  • We may not let you operate ATM by procedure!
  • The staff may not visit home!
  • We may not let you contact toll free number and cell-phone!

 

We get personal information under the pretense of return of premium and refund of medical expenses on the telephone, and, posing as the staff of ward office and city hall, fraud that is going to let you let you operate ATM of convenience store and financial institution and do transfer occurs.

<example of suspicious call>

  • "We notified of return of medical expenses (premium), but called as there was not communication"
  • "We want you to file in ATM hastily as time limit of return is until today"
  • "We let you contact from bank if you can tell supporting store's name and account number"
  • "We want you to contact toll free number (number to begin with 0120) or cell-phone" (number to begin with 090, 080)

 

 When you receive suspicious call, you hang up once, and please connect with police department or ward office.

             

Kanagawa Ward Insurance and Pension Division National Health Insurance Section   

Telephone 411-7124

 

Kanagawa police department

Telephone 441-0110



[the window congestion situation]
Window is crowded very much at the following time.

 

  • Every month 1st
  • Open agency day after month, Friday and holiday
  • Time (from the middle of March to the middle of April) with much address transfer
  • Time (from the middle of June to the beginning of July) when news of premium arrives

 

Very I apologize for the inconvenience, but I would like cooperation to avoid these time when we are convenient, and to give the next agency.

※You can see the current window congestion situation from this.
 Today's congestion situation


[open agency day of Saturday]
Second fourth Saturday is open agency day every month.
※Open agency time: Morning from 9:00 to 12:00
※We do not accept payment consultation on Saturday

                     

Information for ward office window (employee health insurance, The Long-term Care Insurance, National Pension Plan (Kokumin Nenkin))


Employee health insurance, The Long-term Care Insurance

Counter in chargeInsurance and Pension Division Of National Health Insurance
Participation and procedure of loss (※)
Annex the first floor
 The 151st window
Telephone 045-411-7124
FAX 045-322-1979
Of The Long-term Care Insurance
Procedure of participation and the loss
Of National Health Insurance
Payment, consultation of premium
Annex the first floor
 The 154th window
Telephone 045-411-7029
FAX 045-322-1979
Of The Long-term Care Insurance
Payment, consultation (PDF: 1.84MB) of premium
Of medical system for elder senior citizens
Payment, consultation of premium
Of medical system for elder senior citizens
Procedure of participation and the loss, payment
Annex the first floor
 The 152nd window
Telephone 045-411-7126
FAX 045-322-1979
Of Subsidies for Medical Expenses for Pediatric Treatment system
Procedure of participation and the loss, payment
Single-parent homes of medical expenses subsidy program
Procedure of participation and the loss, payment
Of severeness person with a disability medical expenses subsidy program
Procedure of participation and the loss, payment
High medical costs of National Health Insurance
Thing
about various payment costs
For payment of The Long-term Care Insurance
Relate to

(※) That ward office does not have the next agency in people who took out social insurance accepts the loss by mail.
   Specifically, please confirm this (homepage of City of Yokohama, Health and Social Welfare Bureau).

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Pension


At ward office, we accept participation or exemption application of National Pension Plan (Kokumin Nenkin), but there are duties accepting in some pension office.

Specifically, please see City of Yokohama, Health and Social Welfare Bureau National Pension Plan (Kokumin Nenkin) homepage.

In addition, inquiry about Employee Pension Plan (Kosei Nenkin) and consultation become pension office.

 

Counter in charge Insurance and Pension Division Annex the first floor 153rd window Telephone 411-7121
FAX 411-7088

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