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About grant of my number card (reservation receptionist accepts application over telephone.)

On Wednesday, December 28, 2016, temporary grant teller of my number card became the end (it became the end in all ※ Yokohama-shi wards).
Therefore, from Wednesday, January 4, 2017, we make card grant contact in Family Registry Division ninth window and issue.
My number card which we can issue in 1st decreases in future because scale of window largely reduces in comparison with the past. You cause all of you inconvenience, but forgive.

[about the grant situation of my number card]

We are ready to hand my number card which had you apply and gradually send out "grant letter of advice" (postcard of reservation guidance).※
Come to receipt after having reserved "grant letter of advice" (postcard of reservation guidance) or which notice of "(news) reaches about receipt of my number card" at hand.
We send out "grant letter of advice" (postcard of reservation guidance) now in approximately about two months after my number card is applied for.
In addition, we issue my number card even if it is past time limit in "grant letter of advice" (reservation guidance postcard) for the time being about deadline for receipt of mention.

※Shipment of grant letter of advice may become late to remake my number card about card which malfunction was found in in process of inspection in J-LIS (local public entity information system mechanism).

Grant method of my number card


Grant of my number card needs reservations.
When you can come without making a reservation, please be careful as, as a general rule, you cannot hand my number card on the day.


Instructions at the time of reservation


About 1 reservation ID and date of birth
[reservation ID] that is listed on the left when we tear off back side seal of "grant letter of advice" (postcard of reservation guidance) is necessary.
In addition, we ask about the date of birth of reserved.

About 2 reservation time
Reservation time is time accepting (by the situation, you may have to wait at reception desk).
In addition, with procedures from reception desk to grant, please understand that it takes time.

Please decide 3 hope date and time
Because reservation may be buried. We think whether there should be some candidates.

It is crowded very much on 4 Saturday
Because it is hard to make reservation, and window is crowded, we keep waiting in procedures from reception desk to grant for a long time in comparison with weekdays.
Please think about coming over weekdays.

Reservation method
※Reservation of share after June 1 accepts only call. Reception desk empties 31 days ago of reservation preferred date.
 (from weekdays previous 31 days ago in the case of Saturdays, Sundays and holidays, the year-end and New Year holidays)

 (we, e.g., start reservation from reservation → June 2 on July 3)

On the Internet

Please make a reservation from City of Yokohama, Civic Affairs Bureau homepage. (it is just, and reservation on the Internet is finished for May 31.)

On the telephone


[phone number for exclusive use of Asahi Ward reservation]
045-954-6035
From Monday through Friday 9:00 17:00 (except holiday, the year-end and New Year holidays)
※Hang various inquiries of my number system on the next telephone.

[my number synthesis toll free number (local public entity information system mechanism)]
0120-95-0178
Weekday    It is 20:00 from 9:30
It is 17:30 from 9:30 on Saturdays, Sundays, and holidays

[Yokohama-shi call center]
045-664-2525
It is 21:00 from year round 8:00

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